Re: Support Code 850200100



On Tue, 21 Mar 2006 18:53:34 +0800, "Andy Rutherford"
<andy.rutherford@xxxxxxxxxxxx> wrote:

I recently bought a DoPod 838 and love the functionality. I setup AS 4.1
with Contacts, Calendar, Tasks and Favorites synced with my PC and Email
syned with our Exchange Server. I do not use any PC-based firewall
software...only McAfee anti virus.

When I connect the phone to the PC via USB and sync, I get a message in AS
which states:
Exchange Server: Attention Required (link to a popup message "Cannot connect
with current connection settings. To check your connection settings, select
Start, then Settings, then Connections. Support Code: 85020010".

At the same time on the phone a popup message says "The current connection
cannot be used for your request. Please end the current connection and try
again". This popup has a button for Dismiss and a link to Settings. If you
click Settings, it takes you to the Connections functionality.

Any idea what is doing on here? Does this have to do with an SSL
certificate as I have been reading or (hopefully) something more straight
forward.

Does the device synchronize OK via GPRS?

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
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