Re: support code 8501004
- From: StanMan <StanMan@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 16 Mar 2006 09:59:29 -0800
My client is running SBS 2003. I have tried the MS KB articles, method 2
specifically, and I still cannot get this to work even with having SSL
support unchecked. Does anyone have any suggestions? I wish there was more
Microsoft information on the error messages. Support in this area is
seriously lacking.
By the way, I have this running on another client running full Windows
Server 2003 and Exchange Server 2003 with no problems. The MS KB articles
worked in this case. SBS 2003 is my only hiccup.
Stan
"Grandsire Triples" wrote:
I have just had a similar problem but despite checking all the permissions, I.
was only able to resolve it by recreating the V Dir as described in the MS
docs.
It worries me that this should be the solution and will the fault reappear.
"Daniel N." wrote:
I think I have the solution.
Special thanks goes to MS PSS on this one.
Open up Exchange System Manager -> Global Settings -> Mobile Services
Righ click -> properties
Open Device Security. Uncheck all options in this panel. Close the panel.
As long as your Certs are in order, the synch should work. I'm guessing that
becasue the devices don't have the manegment pack installed these options are
tripping something up. Hope this works for everyone!
--
Kind Regards,
Daniel N
"Ryan L" wrote:
Shaun did you get anywhere with this?
"SAS" wrote:
I had this a few times intermitantly, I used a few KB Articles to help
fix it, but I cant find them now sorry, the only one i could find that
was close is
http://support.microsoft.com/default.aspx?scid=kb;en-us;817379, the
articles dealt with a) setting up a new Virtual Directory for
Activesync, 2) Only allowing the server's IP address(s) access to the
directory, if the server had 1 or more IP addresses you need to allow
all of them. I also then disabled and reenabled the account in Active
Directory users and Computers and that seemed to fix it.
hope this helps.
Shaun wrote:
Hi There -
I am trying to get my new Dell Axim to synchronise (Activesync 4) with our
exchange server (2003 on SBS 2003 - exchange upgraded to SP2 as part of
trying to make this work) and i keep getting the message:
"Your account in exchange server does not have sufficient permission to
synchronise with your current settings. Contact your exchange server
administrator"
Support Code: 85010004"
(note - i dont think this is the same as the 85010014 error that other
people are mentioning - mine ends in 04 not 14)
I cant see how my exchange server account doesnt have sufficient
permissions - i am a domain admin, all the mobile services on the exchange
features tab on my user account are enabled (outlook mobile access, user
initiated synchronisation, up to date notifications, outlook web access and
imap - the only one disabled is POP as we dont run it). On the exchange
server, under Global Settings / Mobile Services everything is ticked (i dont
need "up to date synchronisations but i thought i would test with everything
ticked to make sorting the problem out simpler)
Can anyone suggest what i am doing wrong? is there something else that i
need to enable / permissions that need to be granted?
Thanks for your help
Shaun
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