Re: ActiveSync error 85010014 yet again! Any suggestions?

This was the most usefull posts on the issue.
I did all the steps as adviced on official sites by MS
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx

But as usual, MS helps very generally. I configued everything including
firewall, rinstalle, I even blocked my laptop connection managers and only
this little change in registry made it work.
Thanks a lot!

"Carl Wolz [MSFT]" wrote:

ActiveSync is failing to open the Outlook Object Model. There are typically
two common failures here. The first one is if the MAPI.dll was replaced by
an install of another application. The second is a virus blocking program.

Some Anit-Virus software doesn't properly clean it's self after uninstall,
to manually fix this up, please follow the following steps.
a. On the desktop, click Start->Run
b. In the "Run" dialog, type "regedit"
c. This will launch the Windows Registry Editor
d. In the Treeview in the left pane, navigate to the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}
i. Once you've opened the CLSID
note if you type "{0006F03A" it should take you to the right entry
e. Expand the GUID node
f. Click on "InprocServer32" under the GUID node
g. You will see a value set in the "Data" field of the "(Default)"
h. This value should guide you to what application has installed the
script blocking. For example, Norton AntiVirus puts in an entry like this:
"C:\\Program Files\\Common Files\\Symantec Shared\\Script
Blocking\\ScrBlock.dll"
i. If the AntiVirus program in question is still
installed, disable Script blocking in that software
j. If the AntiVirus program in question is *not* installed, or the
user cannot figure out how to disable script blocking, delete the entry
i.
Right-click the "(Default)" value name in the right-hand pane
ii. Select
"Delete" from the context menu
iii. This
should leave you with a value "(Default)" where the "Data" is set to "(value
not set)"
k. Press the "Sync" button on the ActiveSync app on the desktop and
it should work now


--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.


"Peter Maddern" <Pmad@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:35A870CF-4A93-4545-96FF-1FE32F5B3257@xxxxxxxxxxxxxxxx
I followed your advice and extracted the entry in my wceslog.log file that
corresponds to the time of my wcesmgr.log entry in the first posting at
the
top of this thread.

I don't know how to decipher it. Can anyone diagnose it and tell me what's
happening? Here it is:-

02/07/2006 15:17:41.009 p(1552) t(2620) TraceToFile -> ERROR in
COomSession::DoInitOOMSession : hr = 0x80004005 - OomSession.cpp(175)
02/07/2006 15:17:41.009 p(1552) t(1384) TraceToFile -> ERROR in
CProfileSession::_CreateNewProfile : hr = 0x80004005 -
ProfileSession.cpp(778)
02/07/2006 15:17:41.009 p(1552) t(1384) TraceToFile -> ERROR in
CProfileSession::GetChangeTrackingVariables : hr = 0x80004005 -
ProfileSession.cpp(933)
02/07/2006 15:17:41.009 p(1552) t(1384) TraceToFile -> ERROR in
CMsgProcessor::ProcessMessage : hr = 0x80004005 - MsgProcessor.cpp(577)
02/07/2006 15:17:41.009 p(1552) t(1384) TraceToFile -> ERROR in
CService::_HttpPostMethod : hr = 0x80004005 - Service.cpp(1259)
02/07/2006 15:17:41.009 p(1552) t(1384) SyncEngPerf -> Sync Statistics:
Finished processing request - Service.cpp(1176)
02/07/2006 15:22:20.521 p(1552) t(2860) SyncEngPerf -> Sync Statistics:
Starting processing of request - Service.cpp(1155)
02/07/2006 15:22:20.521 Dump of client message request.
Parameters:
[User=DEFAULT&DeviceId=2400C3BE12E691987CBEAED011BA60AF&DeviceType=PocketPC&Cmd=FolderSync].
Email: [].
Protocol Version [3].

<?xml version="1.0" encoding="utf-8"?>
<FolderSync xmlns="FolderHierarchy:">
<SyncK
--
Peter


"Carl Wolz [MSFT]" wrote:

Also look at the wceslog.log file for any errors.




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