Re: IPAQ 3635 will not connect to Desktop with Activesync

I went into Device Manager and deleted the IPAQ. Now the Device Manager sees
the IPAQ as an "Unknown Device" and of course, Activesync doesn't do anything
now when I plug in the IPAQ (no spinning green). I went into safe mode and
deleted "Unknown Device" and one of two "Compaq IPAQ USB Sync" under Windows
CE USB Devices.

Is this a USB driver problem? Where can I download the latest? I looked at
the HP/Compaq website but didn't see any.

I also looked at the wcesmgr.log. For the corresponding attempt to use
activesync the entries were:

2006-02-27 10:50:10 FF00CE71 -


**** ActiveSync (3.8.5004 RETAIL) started, Cmd line: ''
2006-02-27 11:00:37 FF00CE71 - **** ActiveSync exiting

This was typical of all the other previous attempts to use activesync. No
messages like the one shown below.

"Carl Wolz [MSFT]" wrote:

It's probably not that. Look for errors in the wcesmgr.log file.



Also, is there something like "COomSession::DoInitOOMSession: hr =
0x80004005 - OomSession.cpp" in the wcesmgr.log? Than NIS installed a virus
blocker. Uninstalling NIS doesn't clean this up either.


--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.



"Rob Borek [MS MVP]" <rborek@xxxxxxxxx> wrote in message
news:4ss902tbh8joud555qearq019fpef02geg@xxxxxxxxxx
On Mon, 27 Feb 2006 14:41:03 -0800, "Mary"
<Mary@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I uninstalled NIS 2005, rebooted, and tried Activesync again. After green
spinning for quite a while, all stopped with the message:

No Partnerships Not connected

No other error messages.

Here is the wcescomm.log
02/27/2006 10:49:28.530 - Windows CE Services (3.8.5004) Communication
Logging.
02/27/2006 10:49:28.750 - Windows CE Services Communication started.
02/27/2006 10:49:30.070 - Connection: Prep for a new socket connection.
02/27/2006 10:50:17.800 - ConnectWizard: User started Connection Wizard.
02/27/2006 10:50:58.060 - USB: Event 32768, name
\\.\0000000000000008#{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835}
02/27/2006 10:50:58.060 - USB: Device Arrival notification
02/27/2006 10:50:58.060 - UsbComm: Open device <USB>.
02/27/2006 10:50:58.060 - ConnectWizard: Connection Wizard ended.
02/27/2006 10:50:58.120 - Serial: Starting device detection at 115200.
02/27/2006 10:50:58.120 - UsbComm: Change DTR to 1 failed. err = 170
02/27/2006 10:50:58.120 - UsbComm: Change DTR to 1.

There's a USB error here - can you try going into Device Manager and
deleting the device while it's in the cradle, then unplug the device
and reconnect it.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.



.

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