Re: Activesync USB not recognized

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Plug-n-play logs are written to setupapi.log in your windows directory.
There may be error information in it.

--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.

"stuckonstitchen" <stuckonstitchen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:2A907BAE-75ED-45C4-9266-8308890BAFCF@xxxxxxxxxxxxxxxx
how can you tell if your plug and play service is working?
or even make sure you have one.
Cyndi

"Chris De Herrera" wrote:

Hi,
Do you have the Plug and Play service running on the PC? Without the Plug
and Play service running, the PC won't recognize new devices that are
plugged into the USB port. Have you tried another USB port? How about
unplugging all other USB devices before plugging in the X51v?

Please report back your results.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com


"John Smith" <john@xxxxxxx> wrote in message
news:%23vfRyOe7FHA.1032@xxxxxxxxxxxxxxxxxxxxxxx
I just got a new Axim X51v and am having problems getting the USB
connection working. I have a laptop and a desktop, both running XP/SP2.
When I first installed Activesync 4.0, I got the dreaded BSOD when I
connected the device to USB. I cannot eliminate VPN because I need it
for
work. HOWEVER:

1. I configured bluetooth for the laptop to sync successfully.
2. I upgraded the laptop to Activesync 4.1 (BT still works -
thankfully)
3. Now I want to try USB -- but when I connect it to either the laptop
(running AS 4.1), or the desktop (running AS 4.0), the device is not
recognized.
4. I uninstalled/reinstalled AS 4.0 on the desktop machine, and deleted
my
partner setting on the device. It is still not recognized. Strangely,
if I
could get the BSOD again, it would seem like a step forward at this
point.

Since I am two pcs running different versions of AS, and neither of
them
want to recognize the USB connection, I suspect the X51v is the
culprit.

Any clues would be appreciated!





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