Re: ActiveSync 3.7 / 3.8 unable to dial in remotely via RAS when PC networked

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On Wed, 11 Jan 2006 10:15:17 -0000, "Pheasant Plucker®"
<pheasant@xxxxxxxxxxx> wrote:

>Sorry...some spurious info I have given previously...
>
>It is actually XP Home SP1
>
>It was the other XP Pro machines I upgraded to SP2 from CD.
>
>We had so many problems with the RemoteSync a year ago (it lasted a month)
>that when I carried out a virgin install for the umpteenth time and got
>everything running again I was too nervous to update anything!
>
>Microsoft have been as much use as a chocolate teapot today...
>
>Despite my being referred by Compaq (as both the computer and the iPAQ are
>Compaq) Microsoft did issue a Contact ID but they couldn't (or wouldn't) put
>me through to a Tech until I was sat in front of the computer which means
>they won't open a case.
>
>Apparently I need to be in front of the computer (250 mile round trip)
>before they can even put me through to a Tech...they can't (won't) even send
>me any documentation pertaining to the problem.
>
>To make matters worse my Company want me to fly to The Netherlands next week
>to implement our system there including the Remote Dial-up for the iPAQ - I
>really need more info in this issue before I fly.
>
>The MS Rep told me to fly to Holland and ring when I get there...I explained
>that was the same as me asking them to fly their Tech to my office :-)
>
>Can you imagine their horror when I have to take one of their computers
>(possibly their only computer as they are a small office) off the network
>just so they can sync remotely via dial-up with the iPAQ?
>
>Still I suppose a 250 mile round trip in my car is cheaper than a 1000 mile
>flight to Amsterdam...<sigh>

There are many people who use dialup and the Pocket PC... I did, way
back when (the base archietecture didn't change from 2000 through
2003SE - it only changed with 2005). Home may be a problem, as it's
not really designed for RAS use, but it should still work.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
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