Re: ActiveSync 4.1 Treo 700

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> OK, that's correct. Are you running *any* network software that wouldn't
> be in the standard configuration for the average Windows user?
No. I'm not running any network software.

> Open a DOS window while the device is trying to connect, the AS icon is
> spinning, and type 'route print' (without the quotes). Post the result
> here.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Sam Lwbowitz>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0e a6 8d 5b 23 ...... Intel(R) PRO/1000 CT Network Connection -
Packet
Scheduler Miniport
0x80004 ...80 00 60 0f e8 00 ...... Windows Mobile-based Device #5
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.2.0 255.255.255.0 169.254.2.2 169.254.2.2 30
169.254.2.2 255.255.255.255 127.0.0.1 127.0.0.1 30
169.254.255.255 255.255.255.255 169.254.2.2 169.254.2.2 30
192.168.1.0 255.255.255.0 192.168.1.102 192.168.1.102 20
192.168.1.102 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.102 192.168.1.102 20
224.0.0.0 240.0.0.0 169.254.2.2 169.254.2.2 30
224.0.0.0 240.0.0.0 192.168.1.102 192.168.1.102 20
255.255.255.255 255.255.255.255 169.254.2.2 169.254.2.2 1
255.255.255.255 255.255.255.255 192.168.1.102 192.168.1.102 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

> Open the services manager on the desktop machine. Make sure that the
> service named DHCP Client is Started and set for Automatic.
It was set to Automatic.

> On the Windows Firewall Exceptions screen, you have four ActiveSync items,
> all checked? And Allow Exceptions is set on the main configuration page
> for the firewall?
Done.

Still... does not connect

Thanks for your help
Sam




"Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT com>
wrote in message news:u2zjMwhFGHA.3780@xxxxxxxxxxxxxxxxxxxxxxx
> OK, that's correct. Are you running *any* network software that wouldn't
> be in the standard configuration for the average Windows user? Any
> virtual private networks? Any special proxy stuff? Any network utilities
> that prevent the network routing table from being changed?
>
> Open a DOS window while the device is trying to connect, the AS icon is
> spinning, and type 'route print' (without the quotes). Post the result
> here.
>
> Open the services manager on the desktop machine. Make sure that the
> service named DHCP Client is Started and set for Automatic.
>
> On the Windows Firewall Exceptions screen, you have four ActiveSync items,
> all checked? And Allow Exceptions is set on the main configuration page
> for the firewall?
>
> If none of these suggestions do anything, post the information that I've
> asked for above. If that doesn't tell us anything, we'll need the log
> files to make any progress.
>
> Paul T.
>
>
> "Sam" <sam_lebowitz@xxxxxxxxxxxxxxxx> wrote in message
> news:et9TGphFGHA.1180@xxxxxxxxxxxxxxxxxxxxxxx
>> Client for Microsoft Networks
>> File and Printer Sharing for Microsoft Networks
>> Internet Protocol (TCP/IP)
>>
>> All are checked.
>>
>> Thanks
>> Sam
>>
>>
>> "Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT com>
>> wrote in message news:u%23UnwkhFGHA.3268@xxxxxxxxxxxxxxxxxxxxxxx
>>> With the device plugged in, go to the Network & DialUp Connections
>>> applet and right click on the mobile device's entry, choose Properties.
>>> Tell us what items are in the listbox there, which are checked and which
>>> are not...
>>>
>>> Paul T.
>>>
>>> "Sam" <sam_lebowitz@xxxxxxxxxxxxxxxx> wrote in message
>>> news:O479AOhFGHA.3100@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Thanks for responding.
>>>>
>>>> Yes USB is anabled and the green icon in the system tray is spininng
>>>> when the dvice is connected but there everything stops.
>>>> I have no firewalls other then the builtin that comes with windows and
>>>> ActiveSync is in the Acception List.
>>>>
>>>> Thanks again
>>>> Sam
>>>>
>>>> "Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT
>>>> com> wrote in message news:OmQ7EKhFGHA.1816@xxxxxxxxxxxxxxxxxxxxxxx
>>>>> OK, that sounds like it's sort of operating. Do you have USB enabled
>>>>> as a source of incoming connections in AS 4.1 itself (File |
>>>>> Connection Settings)? Does the icon in the system tray turn green and
>>>>> start spinning when you connect the Treo? Tell us everything you can,
>>>>> if you want help getting it fixed!
>>>>>
>>>>> Paul T.
>>>>>
>>>>> "Sam" <sam_lebowitz@xxxxxxxxxxxxxxxx> wrote in message
>>>>> news:OowJZ8gFGHA.3900@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>> Out of curiosity, what comes *with the device* when you buy it?
>>>>>> It comes with AS4.1.
>>>>>>
>>>>>>> Does the device do *anything* when you connect it via USB?
>>>>>> It creates a new Local Area Connection.
>>>>>>
>>>>>>
>>>>>> "Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT
>>>>>> com> wrote in message news:O3bD7igFGHA.644@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>> Out of curiosity, what comes *with the device* when you buy it?
>>>>>>> AS4.0? It might be worthwhile to uninstall 4.1 completely, install
>>>>>>> the version that comes with the device and see if you can, at least,
>>>>>>> establish a connection. I wouldn't think so, but maybe Palm is
>>>>>>> installing some special device driver that's specific to them and
>>>>>>> the lack of that in AS4.1 is cutting you off.
>>>>>>>
>>>>>>> Does the device do *anything* when you connect it via USB? Does it
>>>>>>> show up in the Device Manager on the desktop? Does the ActiveSync
>>>>>>> application start up on the Treo (use Running Programs on the Memory
>>>>>>> Control Panel applet to see)?
>>>>>>>
>>>>>>> Paul T.
>>>>>>>
>>>>>>> "eric" <eric@xxxxxxxxxx> wrote in message
>>>>>>> news:%235tTbegFGHA.752@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>>>>> >having desperate trouble with this too. i tried un-installing
>>>>>>>>>> >anti-virus program and disabling firewall and anti-spyware
>>>>>>>>>> >program.
>>>>>>>>
>>>>>>>> Same problems. Seems widespread from reading groups. I'm backing
>>>>>>>> off for a day or two, hoping there is a fix.
>>>>>>>>
>>>>>>>> I'm running media center, Norton internet security, and AS4.1.
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


.

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