Re: ActiveSync 4.1 Still does not work...



Hi, I got similar probs on a Medion MD96700 PDA with mobile5 on it. (XP Pro
/Sp2, all firewall soft unloaded)
Activesync 4.1 UK downloaded on 31.12.2005 installed after complete removal
of Activesync 4.0.

USB device is recognized and drivers loaded (Medion USB mobile - so it
sounds OK)

But Activesync won't ever find a device, no matter what USB-port I tried -
even on a second PC (my lap running a french XP Pro /SP2 with FW disabled
for the test).

MICROSOFT can U hear me - I am starting to get really frustrated: this is
between MS Mobile 5 and MS XP, theres no third party - so get the problem
solved!

regards

John

"ckelsoe" <charles@xxxxxxxxxx> wrote in message
news:eoHFvjAEGHA.208@xxxxxxxxxxxxxxxxxxxxxxx
> Here is what I have done to try to resolve this issue. Any feedback would
> be appreciated.
>
> Environment:
>
> Windows XP with SP 2 and all patches / updates
>
> Connected to network, not connected to domain
>
> Static IP Assigned (changed to dynamic as part of diagnostics)
>
> I-MATE K-JAM Phone with WM 5.0
>
>
>
> Symptom: ActiveSync shows it is connecting but never connects.
>
>
>
> Observations:
>
> 1.. Setting the Tray notification on the Windows Mobile based Device
> shows a connection.
> 2.. Running Ethereal shows that the port 5679 is unreachable.
> 3.. The device shows the following message after a time: "Unable to
> obtain a server assigned IP Address". Changing to a static ip on the
> device makes no difference.
> 4.. User is administrator
> 5.. Tried 8 different USB ports including those directly attached to the
> motherboard.
> 6.. The device shows up as connected in the Network Connections area.
> 7.. Followed steps at
> http://www.pocketpcfaq.com/wce/activesync3.1remove.htm to totally remove
> ActiveSync and try again.
> 8.. ActiveSync 3.x worked on this machine prior to purchase of new phone.
>
>
>
>
> Things I have done to attempt to resolve:
>
> 1.. Uninstall and reinstall ActiveSync 4.1 many times with reboots in
> between uninstalls and reinstalls.
> 2.. Run WinsockFix -
> http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml.
> 3.. Verified that checkmarks are beside Client for MS Networks, File and
> Print Sharing for MS NW, Internet protocol
> 4.. Booted up in Safe Mode with Networking
> 5.. Ran NetStat -a (See attached)
> 6.. Ran TCPView (See Attached)
> 7.. Ran FPORT (See Attached)
> 8.. Ran TDIMON (see attached)
> 9.. Added the following to the registry:
> 10..
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Kerberos\Parameters]
> 11.. "MaxPacketSize"=dword:00000001
> 12.. Specifically opened port 5679 in Windows Firewall
> 13.. Ran NetSH Winsock Reset
> 14.. Do an in place upgrade to Windows XP with SP 2
> 15.. Verified that the DHCP Client Service is running on the PC
> 16.. Ping from desktop to 169.254.2.1 (PPC) was successful
> 17.. Run Start / Run / devmgmt.msc and look under "Network Adapters" as
> "Windows Mobile Device #xx" where xx seems to vary depending on which usb
> port you are plugged in to.
> 18.. Ran ipconfig/all to confirm that "Windows Mobile Device #xx" shows
> up with an IP address of 169.254.2.2 and the DHCP server listed at
> 169.254.2.1
> 19.. Run "Route print" as command prompt to verify that there are routes
> there for the 169.254.2.2 interface.
>
>


.



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