Re: ActiveSync stays "Synchronizing" even when all is completed

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi,
Try moving the files to another folder and then move them back until you
find the file that won't sync. Common causes for this are password
protected files or converting files to Pocket formats that are failing.


--
Chris De Herrera
http://www.pocketpcfaq.com
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http://www.pocketpctalk.com
http://www.mobilitytalk.com

"David, new PPC user" <David, new PPC user@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message news:7FAA5D0B-4CFC-4C1B-9359-515006A3C801@xxxxxxxxxxxxxxxx
> I'm now running into major problems with my ActiveSync v3.8.0 Build 5004
> (downloaded from the Microsoft website) with my Dell Axim X30 with the A06
> ROM, and Windows Mobile 2003 SE. It is a very well-discussed issue among
> many of the forums and discussion groups. The issue is that ActiveSync
> (AS)
> stays "Synchronizing" even after all of the files have been synch'ed. The
> record status line says : "Files X of X completed", yet AS stays running.
> If
> you disconnect the device, you hear the disconnect tone, the device works
> fine, but AS in the desktop keeps on running. Once this happens, it is
> next
> to impossible to get AS going a 2nd time or to even open it up. I have to
> re-start the computer to reset AS to allow another AS session. Other
> forum
> discussions talk about re-loading AS and making a new profile AS, which in
> itself is a major task and very time-consuming.
>
> I am so frustrated with AS that I'm ready to give up my Pocket PC! I
> would
> get another PPC, but due to a lack of another 3rd party synch program, I
> would be forced to use Microsoft's AS program no matter who's PPC hardware
> I
> buy.
>
> My suggestions for a new AS v3.9 are these:
> - Publish better docs on how to work AS. In the Palm world, it is very
> easy
> to find and backup all of the user profiles because they are in one
> location.
> AS has so many places, no one can figure out how many files and where they
> are located to back them all up. No one knows what each of the files are
> used for.
> - Allow for the use case where a user has to hard-reset their PDA and all
> we
> want to do is to reload all of the programs and data that is on our
> desktop
> computer. The Palm platform does this very well. In the AS world, we
> have
> to completely create a new profile. It would be nice if we can just
> rename
> the Device ID in the PPC and it wil then re-use the existing profile that
> we
> had prior to the hard-reset.
> - Allow the user access more control over the synching of data. Today, if
> there are unresolved items, AS does have a pop-up that allows us to choose
> between "desktop overwrites PDA", "PDA overwrites desktop", or do nothing.
> This would be great to have at all times before a synching session so that
> if
> we had to reload (and choose to overwrite) the dataset we can. The reason
> for the choice to overwite is in case there is corruption in the PDA
> database. The Outlook database always appears to be stable and good. So
> it
> makes sense to allow us to manually choose to overwrite a particular
> database
> so that we guarantee ourselves that the data from the desktop is copied
> over
> in its entirety. Today, because AS does it record-by-record, it is
> possible
> for some data to be lost in the synching process, and there is no way to
> resynch it.
> - For some reason, when AS v3.8 goes haywire, when you press the Stop
> synching button, the rotating arrows logo keeps on spinning. It would be
> nice to know why.
> - Provide us with instructions about how we can shutdown and restart AS
> without having to restart the entire computer. I did try this with the
> Task
> Manager, found WCESMgr.exe, shut it down (using End Process), and then
> going
> to Start-Programs-ActiveSync to restart it up. This did work for me, but
> I
> also noticed that it seemed to consume more processing time and memory (as
> seen in Task Manager).
> - It would be nice to know if "Items X of X completed" truly means that
> the
> item, was synch'ed or if it is in the middle of a synch. This way, when
> we
> see that X out of X is completed, then we can unplug the device knowing
> that
> we have synch'ed data.
> - The Microsoft support website is lacks any detail of this issue, yet
> there
> is a LOT of public forum discussion about this issue, all with suggestions
> about how to temporary restore use. So far I've found none that actually
> has
> a true workaround. I consider this to be a major bug in the AS software.
> Also, there is no clear directions/instructions at the Windows Mobile
> webpages to go to this discussion forum to report bugs (or was this
> intentional?). Youshould make it clear that if none of the solutions at
> that
> site fixes the issue that they should come here.
> - I don't believe that the AS in the PDA is the issue. It works just fine
> when you manually start and stop the synch; the PDA doesn't hang. The
> desktop side just doesn't seem to cooperate. When you hit the stop
> button,
> it stays synching. I use WinXP Pro, SP1.
>
> One of your other customers in this MS forum said that ActiveSync is one
> of
> the worst application in the marketplace. I'm inclined to agree. This
> one
> piece of software could sink the entire PPC industry because of it's lack
> of
> reliability. Now I know why 3rd party software is a good idea. At v3.8,
> I
> would have expected a very stable product. I am amazed at the number of
> people discussing the AS hanging problem.
>
> Pls help!
> David
>


.

Relevant Pages

  • Re: ActiveSync stays "Synchronizing" even when all is completed
    ... manuals. ... >> get another PPC, but due to a lack of another 3rd party synch program, I ... >> - Allow the user access more control over the synching of data. ... >> is a LOT of public forum discussion about this issue, ...
    (microsoft.public.pocketpc.activesync)
  • ActiveSync stays "Synchronizing" even when all is completed
    ... would be forced to use Microsoft's AS program no matter who's PPC hardware I ... - Allow the user access more control over the synching of data. ... for the choice to overwite is in case there is corruption in the PDA ... is a LOT of public forum discussion about this issue, ...
    (microsoft.public.pocketpc.activesync)
  • Re: ActiveSync stays "Synchronizing" even when all is completed
    ... I would get another PPC, but due to a lack of another 3rd party synch program, I would be forced to use Microsoft's AS program no matter who's PPC hardware I buy. ... Allow for the use case where a user has to hard-reset their PDA and all we want to do is to reload all of the programs and data that is on our desktop computer. ... This would be great to have at all times before a synching session so that if we had to reload the dataset we can. ... The Microsoft support website is lacks any detail of this issue, yet there is a LOT of public forum discussion about this issue, all with suggestions about how to temporary restore use. ...
    (microsoft.public.pocketpc.activesync)
  • Re: ActiveSync stays "Synchronizing" even when all is completed
    ... up to insure that the PPC only stays local to the computer. ... please take a network sniff and send ... Instead, I have verified that when I synch my PPC, something ... Allow the user access more control over the synching of data. ...
    (microsoft.public.pocketpc.activesync)
  • Re: Works Spreadsheets
    ... >> I didn't post on your forum. ... > didn't find it at first in our e-mail folders because you had your reply ... of the application files and registration entries which are left on the ppc. ...
    (microsoft.public.pocketpc)