Re: Synchronization cannot be completed
- From: "Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx>
- Date: Tue, 6 Sep 2005 01:29:33 +0530
Hi Roy,
If its a firewall issue, then you should be able to sync once the ports are
unblocked. You can refer to
http://www.pocketpcfaq.com/faqs/activesync/windowsxpsp2firewall.htm and
http://www.pocketpcfaq.com/raj/ZA.html. But since you are able to install
the applications on your PPC, it doesn't seem to be a firewall issue.
Just wondering if the device is able to connect when none of the options are
selected under Tools -> Options in ActiveSync. Also are you running any
anti-virus?
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
"Roy de Bruin" <roy.debruin@xxxxxxxxxxxxxxx> wrote in message
news:eZQAseesFHA.3720@xxxxxxxxxxxxxxxxxxxxxxx
> Well after weeks of searching and trying many things to get my PC (Toshiba
> M2 Laptop) and PPC sychronizing, I have all but run out of ideas.
> Essentially this all starts when plugging in my IPAQ5550 into the cradle,
> the device connects, activesync starts and whilst waiting a while, get
> messages telling me this is a first time sync (since having hard reset my
> PPC) thus providing me with one of three options to select from for
> syncing each item only to end up with the following msg everytime:
>
> "Synchronization cannot be completed. Disconnect your device and try
> again. If the problem persists, see the Microsoft Troubleshooter in
> Microsoft ActiveSync Help on your desktop computer."
>
> After exhaustive internet searches I have tried the following (not
> necessarily in this order), successively retrying the sync process: -
>
> 1. hard-rest my PPC;
> 2. hard reset my PPC, uninstalled Activesync (including folders and all
> legacy registry entries), reinstalling Activesync 3.8;
> 3. uninstalled Outlook 2003 and reinstalled;
> 4. created a new PST and attempted a sync to the blank pst first;
> 5. removed/renamed all copies of mapi32.dll and reinstalled the current
> version (I think), i.e. 31/03/2003 112,128kb, i.e. C:\Windows\system32;
> 6. uninstalled my ZoneAlarm Firewall, i.e. Windows F/W is deactivated
> also;
> 7. run Outlook "Detect and Repair" and run the "Inbox Repair Tool";
> 8. removed my SD card from the PPC;
> 9. tried sync'ing my PPC to another PC and it sync'd fine, proving the PPC
> still works;
> 10. tried installing apps (from my problem PC) to my PPC and this aspect
> of the communication works fine, i.e. the apps install with no problems;
> 11. run the System Suite - Registry Repair Tool and Compression on the
> Registry.
>
> I think that's about the main things I have tried .......
>
> As I recall, but can't be absolutely sure, this issue seemed to start
> around when I upgraded my PC from XP-Pro SP1 to SP2.
>
> Sorry for the long explanation, but thought I would save time letting
> anyone know I have tried all I can think of, short of rebuilding my PC,
> something I am loathe to to do.
>
> Thanks to anyone who can help :-)
> Roy
>
.
- References:
- Synchronization cannot be completed
- From: Roy de Bruin
- Synchronization cannot be completed
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