Re: Activesynch 3.8 fails with > 2 USB devices connected

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Hi,
Have you tried another cable/cradle? It could be a faulty cradle.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
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"John Lenz" <lenz4@xxxxxxxxxxxxxx> wrote in message
news:eLjnRCYNFHA.3380@xxxxxxxxxxxxxxxxxxxxxxx
>I am tracking down the failure of activesynch 3.8 to connect to my HP iPaq
> 5555 via the USB cradle. I have isolated the fault but cannot come to a
> solution. Can anyone help?
>
> I have a laptop and desktop WinXP SP2. I switched the cradle between them
> and it failed. So it is not a cradle issue.
>
> I followed process in "Chris De Herra" post to uninstall unknown USB
> device
> (Cradle), soft reset iPaq and reboot. Some times this took but most did
> not.
> I have several USB devices on the systems, so I freed up one slot and
> plugged the cradle in there. Sometime it worked but would not sustain
> connection.
>
> I noticed something unusual in the device manager. Normal USB Controllers
> show the devices (especially the "unknown - Cradle"). When the cradle did
> connect, a new USB tree was created - Windows CE USB Devices and the
> cradle
> was placed there. When it failed, it reverted back to the normal USB
> controller tree and "unknown device".
>
> Is there an issue with the CE USB connection? Activesynch 3.7 did not have
> this problem.
>
> Any suggestions?
>
>


.

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