Re: How to find out which entry causes sync problems?

From: Michael Moser (michael-nospam.moser_at_nospam.freesurf.ch)
Date: 03/16/05


Date: Wed, 16 Mar 2005 21:11:29 +0100


Hi Illuminati - thanks for the pointer to the .logs!

While I have to admit that I was wrong in that there is no log at all,
alas, I have to say, that the logs don't really provide much clue as to
which entries are the offending ones - at least not to an end user:
there seems absolutelely no end-user interpretable identification of any
record. I append a copy of my last sync, i.e. I first removed the old
log file, then connected the device, went through one sync and then
disconnected again.

Is there any mean to figure out from that file what went wrong? Any
possibility to translate these oid's into something that allows me to
correlate that with specific records?

Cheers,
Michael

PS.: in them meantime I was actually able to resolve my issue: I always
have a conflict policy of "Leave items unresolved" and - if there are
any conflicts - I prefer to see them and to resolve them manually (i.e.
by clicking on the "resolve items..." link and then comparing the two
sides and deciding myself which one to keep). Only with these recent
conflicts that link never worked as expected and instead of presenting
the conflicting items, ActiveSync rather went through another useless
swipe through the list and ended up in another display of "x unresolved
items...".

So, this time, while I was already at it, I temporarily changed that
policy setting to "replace items on my device" and then synced again
and - surprise, surprise - after the next sync the conflicts were all
gone! But I would still prefer to be able to resolve such issues without
simply overwriting one side!

"Illuminati" <msmobility@gmail.com> wrote in message
news:6384D7E6-81C3-4840-858B-3E1FF077D40D@microsoft.com...
> Looks like some corruption ?
>
> BTW for the logs Click Start - Run - %Temp% - OK and look for
> wcesmgr.log
> and Outstore.log. Though they may appear cryptic.. posting parts which
> give
> errors might help identifying the culprit... I guess you were looking
> in the
> wrong place for the logs ? MS always has everything logged... cryptic
> or not!
>
> "Michael Moser" wrote:
>
>> Since a few days I seem to have calendar and task entries that cause
>> problems during synchrionization.
>>
>> When synchronizing AS always first swipes through the apps and
>> reports
>> how many changes there are. This pass always goes fine.
>> Then the problems apparently surface in two different ways (or then
>> these are two different bugs):
>>
>> variant A: During the second run-through it actually synchronizes the
>> stuff and one way the problem manifests is, that during that second
>> pass
>> synchronization of the Calendar or Task hangs for a long time (like
>> >1
>> minute) and then the connection is dropped.
>>
>> variant B: sometimes that second run gets through and then for a few
>> a
>> seconds ALL items (including all Calendar and Task entries) are shown
>> as
>> "Synchronized" but a few moments later always one Calendar and three
>> Task entries are shown as "1|3 items not synchronized".
>>
>> Clicking on the displayed "Resolve items..." link doesn't show the
>> items
>> but rather triggers another swipe through all items with the same
>> result, i.e. either it hangs and finally the connection gets dropped
>> or
>> synchronization goes through and the items are again shortly
>> displayed
>> as "Synchronized" and a few seconds later as "...not synchronized"
>> again.
>>
>> Very tedious and unsatisfactory!
>>
>> And - as I know AS - there is no decent way, no log, nothing, to find
>> out WHICH items causes that problem. Will we EVER see such a feature?
>> May I modestly suggest to MS development to schedule this requirement
>> not later than, say, version 8 (somewhen in 2020 maybe...)?
>>
>> Michael
>>
>>








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