Re: More problems with Email attachements
From: Raj Pillai (YouMeAndTheMail_at_Softhome.net)
Date: 02/11/05
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Date: Fri, 11 Feb 2005 18:50:14 +0530
Hello Rohan,
>> Have you been experiencing this issue from start or is it a recent one ?
You didn't answer this question. :-)
I think you should begin with a hard reset. Don't restore any backup before
syncing... see if that helps the attachments come across alright. If not
try the other troubleshooting options. Keep me posted.
-- Regards, Raj Pillai http://www.cewindows.net/raj "Rohan" <Rohan@discussions.microsoft.com> wrote in message news:C7E8C008-8596-4207-95C9-3AC38F4D72E4@microsoft.com... > Raj > > Thanks for the assistance. I have tried the steps you recommend below and > the after reestablishing a new partnershp the attachments were again > download > and saved with a .att extension again and I still cannot open them. > > Do you think a complete hard reset of the PDA would help or is the problem > more likely to be generated on the PC side and should I next try a > reinstall > on activesync on the PC. > > Rohan > > "Raj Pillai" wrote: > >> Hi Rohan, >> >> When you sync an attachment, it shouldn't be displaying the .att >> extension. >> The extension of the attachment should be displayed as seen on your >> desktop. >> Have you been experiencing this issue from start or is it a recent one ? >> >> In the mean while, set the Inbox settings to sync "0" days and sync. >> This >> will clear the Inbox on your PPC. Next delete and then create a new >> partnership. To delete a partnership -- >> >> 1. Disconnect the PPC from the computer. >> 2. In Activesync -> File -> Delete Partnership. >> 3. Connect the device and follow the onscreen >> instructions to setup a new partnership. >> >> -- >> Regards, >> Raj Pillai >> http://www.cewindows.net/raj >> >> >> "Rohan" <anonymous@discussions.microsoft.com> wrote in message >> news:0fc501c50b6a$55c10840$3a01280a@phx.gbl... >> >I have an HP IPAQ h5550 running Pocket PC 2003. When I >> > sync an email with an attachment it downloads and shows >> > the paper clip and I can read the email but when I select >> > the attachment nothing happens. The attachment file is >> > actaully saved on the IPAQ as a .att file for all type of >> > attachments ( word, excel, pdf etc) but it does not appear >> > to want to open any of these file. I have tried all the >> > previous advice in the board but no results. >> > >> > If I change the settings to not atomatically download >> > attachments. The attachment with the arrow appears and >> > when I select it the arrow goes away and the attachment >> > downloads and appears as an .att file but I still canot >> > open it when I slect the attachment. >> > >> > Saving the attachment in different locations in options >> > make no difference. >> > >> > I have tied everything and every menu option I can find >> > anyone have any ideas what to try next ?????? >> > >> > regards >> > Rohan >> > >> >> >> >>
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