Re: ActiveSync Can't Seem to Find Outlook
From: Keith Russell (google.26.wkr_at_spamgourmet.com)
Date: 12/16/04
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Date: Thu, 16 Dec 2004 08:32:40 -0700
On Thu, 16 Dec 2004 14:47:22 +0530, Raj Pillai wrote:
> Hi Keith,
>
> Try running the Detect & Repair utility in Outlook (available under Help
> Menu), then connect your PPC and attempt to sync. If that doesn't work,
> refer to the instructions in the following MSKB and make sure Collaboration
> Data Objects is installed.
>
> http://support.microsoft.com/?kbid=299625
Thanks very much for the reply, Raj.
I had already run Detect & Repair in Outlook.
I ran Add/Remove Programs and it showed that CDO had already been
installed. I also verified that mapi32.dll is in the windows\system
directory. For what it's worth, I never see any ActiveSync errors,
including the "Action Required" dialog that is the subject of this
knowledge base article.
Any other ideas?
-- Keith
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