Re: ActiveSync Can't Seem to Find Outlook

From: Raj Pillai (YouMeAndTheMail_at_Softhome.Net)
Date: 12/16/04 

Date: Thu, 16 Dec 2004 14:47:22 +0530

Hi Keith,

Try running the Detect & Repair utility in Outlook (available under Help
Menu), then connect your PPC and attempt to sync. If that doesn't work,
refer to the instructions in the following MSKB and make sure Collaboration
Data Objects is installed.

http://support.microsoft.com/?kbid=299625 

-- 
Regards,
Raj Pillai
http://www.cewindows.net/raj
"Keith Russell" <google.26.wkr@spamgourmet.com> wrote in message
news:1n22m9ewydqii.1ufvgrj7r65ih.dlg@40tude.net...
> Hi, everyone.
>
> I've been very fortunate over the past couple of years when it comes to
> ActiveSync, and haven't had any serious problems for a long time. That
> ended today.
>
> My system crashed and I had to reinstall Windows XP, followed by a
> reinstall of Office XP (including Outlook, of course), and ActiveSync
> 3.7.1. I even went to Microsoft's Web page and downloaded 3.7.1 again to
> make sure I had the latest version. (It's build 4034.)
>
> I followed the same procedure I always do, first deleting the active
> partnership (but not the synchronization folder), then following the
> default steps to create a new partnership.
>
> Now, in Options, Calendar, Tasks, Contacts, and Notes all say "Not
> Installed" in the "Desktop Computer" column, and I can't synchronize them.
> Outlook has folders for all four, and all four have content. But
> ActiveSync
> doesn't seem to know they're there.
>
> I uninstalled and reinstalled ActiveSync. I ran an Office repair, both
> from
> within Outlook and from the installation CD. Nothing helped.
>
> Has anyone seen this? Anyone know how I can get it to work?
>
> Thanks.
>
> -- 
> Keith

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