RE: HP 4155 ActiveSync "Attention Required"

From: Neerajubhan (Neerajubhan_at_discussions.microsoft.com)
Date: 11/02/04


Date: Mon, 1 Nov 2004 17:15:02 -0800


"Ronald E Jeffries" wrote:

> I just installed my HP iPAQ 4155 on my Toshiba M200, running XP/SP2,
> Outlook 2003. I'm connected via USB. When I run ActiveSync, Calendar,
> Tasks, and Contacts all say "Attention required". When I click
> "Resolve Items", I get a dialog titled "Information Type Not
> Synchronized", saying "Items of one or more information types cannot
> be synchronized. Disconnect and reconnect your device.//To view all
> error messages and dialog boxes that require your input, you must
> connect to this computer via infrared or serial/USB cable."
>
> Disconnecting and reconnecting doesn't work.
>
> I have also done file repair from Outlook 2003 (it said nothing
> interesting), and ran scanpst, which found some things to fix. in the
> main file and the archive.
>
> I am running ActiveSync 3.7.1, installed after outlook 2003, which was
> already on my machine, and after installing the iPAQ, and have tried
> each of Calendar, Tasks, and Contacts separately: each gives the same
> message.
>
> I checked the security, and it showed ActiveSync /Application/, but
> not ActiveSync /Connection Manager/ as some posts here would have me
> look for. I'm getting no popups about unblocking when I run all this
> stuff. ActiveSync Application is presently allowing full scope.
>
> I've also tried this with the firewall turned off, and it still fails
> in the same way.
>
> I looked for the log files, outstore.log and whatever the other one
> is, and they aren't anywhere on my machine, or at least seach can't
> find them.
>
> I think I've gone through and tried most of the web stuff that's out
> there, and most of the things in this list, and still it's not going.
>
> Further ideas and questions will be welcome!
>
> Thanks,
>
> --
> Ron Jeffries
> www.XProgramming.com
> I'm giving the best advice I have. You get to decide if it's true for you.
> Hi Ronald ,
            I knoe that you have already done many things to resolve the
issue . But the error message which you are getting that " Information type
not synchronized" it means that the Activesync is corrupted. Need to
uninstall and reinstall the Ac can help you.



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