Re: AS will not connect

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: AlanS (news_at_remove.abyz.fslife.co.uk)
Date: 09/16/04 

Date: Thu, 16 Sep 2004 02:25:36 +0100

"Jon B" <Jon B @discussions.microsoft.com> wrote in message
news:4F15F97F-1CD3-40FC-81C5-3F70F7670B0F@microsoft.com...
> My CEO purchased a new HP ipac and he has probems with AS connections. We
had
> the system connecting and sync was happening for files.
> I left him alone and when I came back the device will no longer establish
a
> connection.
> The PC reports that is is looking to connect as long as the HP is cradled.
> THe HP reports a quick attempt then aborts .
>
> We have un/re-installed AS 3.7.1 twice. hard booted both devices several
> times. and even restored a backup from when the device connected.
>
> Is there ANY documentation on AS to handle troubleshooting. All the MS
docs
> onlien seem to assume that the cable is always the problem. I cannot find
any
> usefull documentation on AS config for the PC or Pocket PC.
>
> Any ideas.
> Windows XP
> Office 2003
> Exchange 5.5
> NT 4 Domain
> Viao Laptop via USB cradle

No firewall? If there is one make sure it is configured to allow activesync
to connect.

Uninstall Activesync, then try removing all references to activesync that
get left in the registry. Try a reinstall following the instructions
carefully- when to connect the machine, and when not to. Connecting too
early messed my installation up.

Relevant Pages

  • Re: ActiveSync 4.1 USB Forever Connecting Problem Fixed - Cisco VPN Co
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    (microsoft.public.pocketpc.activesync)
  • Re: Get Connected Crashes Computer
    ... I have seen this on 3 different Win2000 machines ... We are connecting HHP Dolphin 9500s to the PCs. ... > IPAQ 3670 and Activesync 3.71 and a USB connection. ... >>that error message is very useful. ...
    (microsoft.public.pocketpc.activesync)
  • Re: Get Connected Crashes Computer
    ... I have seen this on 3 different Win2000 machines ... We are connecting HHP Dolphin 9500s to the PCs. ... > IPAQ 3670 and Activesync 3.71 and a USB connection. ... >>that error message is very useful. ...
    (microsoft.public.pocketpc.activesync)
  • Re: Trying to connect with HP IPAQ hx2795
    ... exclude, rather than include, ports. ... > Did you allow all ActiveSync components to bypass the firewall? ... When you install ActiveSync 4.0 on Windows XP, ... >> tried connecting again - still seems to hang on the Connecting state. ...
    (microsoft.public.pocketpc.activesync)
  • Re: Activesync no longer works
    ... I place device in craddle 5-10 minute after boot. ... For a long time a have been PDA togther with my PC at work and Activesync ... started and showed "connecting". ...
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