Re: can sync with laptop, but not with desktop

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From: Raj Pillai (YouMeAndTheMail_at_Softhome.net)
Date: 06/14/04 

Date: Mon, 14 Jun 2004 12:52:12 +0530

"Timothy Tsai" <timothytsai@gmail.com> wrote in message
news:5f1bb9e6.0406131828.76641203@posting.google.com...
>I have a Toshiba e740, running Pocket PC 2002 Version 3.0.11171 with
> EUU3, firmware 1.0623.0409. I can sync with no problems with my
> Compaq Presario 2500, running Windows XP Home and Activesync 3.7.1,
> via a USB power-sync cable. I used to be able to sync to my desktop,
> running Windows XP Pro and Activesync 3.7.1, via a USB cradle. I
> moved recently, and had to pack up my desktop. The only difference
> (that I can think of) is that my desktop's USB cradle now doesn't have
> a AC power adapter connected. However, I assume that shouldn't make a
> difference.
>
> When I try to sync with the desktop, the PDA says,
> Trouble Connecting
> Unable to connect with current settings. To change your
> connection settings, tap Settings.
>
> Maybe I have incorrect connection settings. What should they be? My
> current connection settings are Internet Settings/Work Settings/The
> Internet. I have not modified the Internet Settings or Work Settings,
> although I have added an additional setting.
>
> I also notice that I can no longer get the Activesync GUI on my PDA
> anymore. When connected to my Compaq, the PDA shows the Activesync
> process under Settings->System->Memory->Running Programs. However,
> when I try to activate the Activesync process listing, the Activesync
> GUI does not appear, as it used to.
>
> Any hints would be appreciated.
>
> Thanks,
> Timothy Tsai

Hi Timothy,

* Have you tried performing a soft reset before attempting a connection ?
* Also check the connection settings in ActiveSync on the Desktop -
   Click File -> Connection Settings. 

--
Regards,
Raj

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