Re: Synchronization of HP iPAQ 4155 with Windows XP Prof

From: Liang Chen [MSFT] (liangc_at_online.microsoft.com)
Date: 06/09/04 

Date: Wed, 9 Jun 2004 12:29:16 -0700

For the outlook 2003 error message, try Outlook menu "Help | Detect &
Repair" .

For the internet error, when do you hit this and what happens after that? 

-- 
Liang Chen [MSFT]
Mobile Devices Product Group
This posting is provided "AS IS" with no warranties, and confers no rights.
"Dan" <gatorpat@direcway.com> wrote in message
news:19a5a01c44db3$96a88dd0$a601280a@phx.gbl...
> I have not been able to get the ActiveSync which came
> with my new HP iPAQ 4155 to synchronize with my desktop
> PC which is running WIN XP Prof.  The first error message
> that comes up says I don't have Outlook installed which
> is not true I have Outlook 2003 installed.  The second
> error message basically says that I am not connected to
> the internet which is also not true.  HP gave me several
> steps to go through, like soft and hard resets on the
> iPAQ, installing the latest version of ActiveSync (3.7.1)
> which I did and none of these worked.  Their last
> recommendation was to "disable the Internet Firewall
> Feature" of Win XP Prof.  I don't like that idea because
> that's why I have Win XP Prof and not the Home edition.
> It appears I cannot get help from Microsoft without
> paying for it because they don't have an option to select
> on their web site for this kind of situtation.  Anyone
> have any ideas about how to resolve this problem or
> whether or not it is even resolvable?

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