Re: Adding Programs w/ActiveSync 3.7

anonymous_at_discussions.microsoft.com
Date: 05/11/04


Date: Tue, 11 May 2004 09:27:55 -0700

Raj,

Sorry for the delay in getting back to you on this ...
had a very busy week and didn't get back to this issue.

You seem to have identified the source of the problem. I
went to my firewall software and manually added
the "CeAppMgr.exe" application to the list of apps that
would be granted access to the internet. From that time
forward the installation of software has appeared to work
without problem! Thanks for the advice.

Two additional comments:

First, my firewall typically advises me that software is
attempting to access the internet and presents me with an
option to allow or block access. I don't recall this
application ever requesting such access. Furthermore it
DID NOT appear on either the blocked or access-permitted
list of applications. Evidently the attempt to access
wasn't detected by my firewall. At any rate, it would be
helpful if Microsoft provided a "heads up" about this
fact. This prerequisite was certainly not self-evident.

Second, does this imply that an internet connection is
required in order to install software? What if
ActiveSync was installed on a standalone PC with no
network connection?

Thanks again for your help!

Marc
>-----Original Message-----
>
>"MarcR" <anonymous@discussions.microsoft.com> wrote in
message
>news:763301c43112$0c1f5990$a401280a@phx.gbl...
>> Thank you for the response.
>>
>> Yes, I have McAfee Internet Security Suite installed.
>> However, I physically disonnected the internet
connection
>> and disabled the firewall and all virus protection.
Same
>> behavior resulted.
>>
>>
>
>
>Hi Marc,
>
>Activesync uses CeAppMgr.exe to Add/Remove programs from
your PPC. This
>file can be found in the installation directory of
Activesync... usually --
>
>C:\Program Files\Microsoft ActiveSync.
>
>I use ZoneAlarm (ZA) firewall and noticed that if I
prevented the
>CeAppMgr.exe from accessing Internet, it would make the
Add/Remove box come
>up for a few seconds and then it disappers. You can
verify if your McAfee
>Internet Security Suite is the cause of the problem by
shutting it down
>completely. Sometimes merely disabling it does not
help. If the problem is
>solved after you shut it compeletely, then you might
have to give this
>program permission to access the internet....
>
>Please do post your result coz this issue seems to be
creeping into the
>newsgroup very frequently in recent times. People have
reported that
>performing a soft reset and reinstalling Activesync does
not solve the
>problem.
>
>--
>Regards,
>Raj
>
>
>
>
>.
>



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