Re: Device continuously prompts for credentials during Sync

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Joseph Geretz (jgeretz_at_nospam.com)
Date: 04/26/04


Date: Sun, 25 Apr 2004 23:04:30 -0400

Weird. All of a sudden it started working. All I did was access my exchange
mailbox via my browser and ActiveSync kicked into gear as well. I guess
accessing OWA made some sort of adjustment that allowed ActiveSync to start
working again as well?

Oh well, all's well that ends well. Hopefully it'll stay working...

- Joe Geretz -

"Joseph Geretz" <jgeretz@nospam.com> wrote in message
news:OySUlmzKEHA.2556@TK2MSFTNGP11.phx.gbl...
> OK, now we're getting somewhere. Going back to the old logs, I noticed
that
> the sync operation is always preceded by a couple of other log entries:
>
> 2004-04-26 02:46:11 192.168.1.3 PROPFIND /exchange/yossi/ - 80
> MYDOMAIN\RemSync 192.168.1.3 Microsoft-Server-ActiveSync-v2.0/2.0.3274.0
503
> 2004-04-26 02:46:11 192.168.1.3 POST /Microsoft-Server-ActiveSync
>
User=RemSync&DeviceId=509147020114035138000050BF3F5173&DeviceType=PocketPC&C
> md=GetHierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I482S632R 443
> MYDOMAIN\RemSync 66.94.16.25 Microsoft-AirSync/1.0 500
>
> Actually, the last entry is the first request, but it locally kicks off a
> few other requests to port 80, while it's executing on the server. Aha!
> Here's the problem, my default web site on this box is not on port 80! OK,
> so I rectified this and now I do get additional log entries, however, the
> first request (the nested request) failes with a 503, which causes the
> initial request (second log entry) to fail with the same old 500. So now I
> need to know, why does the first request fail with a 503?
>
> Thanks for your help,
>
> - Joe Geretz -
>
> "Joseph Geretz" <jgeretz@nospam.com> wrote in message
> news:uQazRfzKEHA.2660@TK2MSFTNGP09.phx.gbl...
> > So I changed the site over to use Basic Authentication (no problem -
using
> > SSL, port 443) and now I see the credentials coming across. But still
> > getting the HTTP 500:
> >
> > 2004-04-26 02:36:53 192.168.1.3 POST /Microsoft-Server-ActiveSync
> >
>
User=RemSync&DeviceId=509147020.....050BF3F5173&DeviceType=PocketPC&Cmd=GetH
> > ierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I482S136R 443
> MYDOMAIN\RemSync
> > 66.94.16.81 Microsoft-AirSync/1.0 500
> >
> > "Joseph Geretz" <jgeretz@nospam.com> wrote in message
> > news:ec388azKEHA.2952@TK2MSFTNGP10.phx.gbl...
> > > Well, here's a clue:
> > >
> > > Here's the current log entry which I'm generating when I attempt to
> sync:
> > >
> > > 2004-04-26 02:24:50 192.168.1.3 POST /Microsoft-Server-ActiveSync
> > >
> >
>
User=RemSync&DeviceId=509147020.....050BF3F5173&DeviceType=PocketPC&Cmd=GetH
> > > ierarchy 443 - 66.94.16.81 Microsoft-AirSync/1.0 401
> > >
> > > I dug back a bit for the log entry from the last successful sync. It's
a
> > tad
> > > different:
> > >
> > > 2004-04-01 13:49:59 192.168.1.3 POST /Microsoft-Server-ActiveSync
> > >
> >
>
User=Administrator&DeviceId=509147020.....050BF3F5173&DeviceType=PocketPC&Cm
> > > d=GetHierarchy&Log=V1TNASNC:0A0C0D0FS:0A0C0D0SP:1C4I3352S16126R 443
> > > MYDOMAIN\RemSync192.168.1.1 Microsoft-AirSync/1.0 200
> > >
> > > In the latter case, the creadentials MYDOMAIN\RemSync are showing up
in
> > the
> > > log file. But in the former case, these credentials just don't seem to
> be
> > > coming across the airwaves. I haven't changed anything on the device.
> Any
> > > ideas?
> > >
> > > Thanks,
> > >
> > > Joe Geretz
> > >
> > > "Joseph Geretz" <jgeretz@nospam.com> wrote in message
> > > news:OxsZrZyKEHA.2952@TK2MSFTNGP10.phx.gbl...
> > > > After installing SharePoint, I can no longer sync my PocketPC with
my
> > > > Exchange Server. I've seen the SharePoint compatibility KB articles
> and
> > > > followed the instructions. I've excluded all non-SharePoint virtual
> > > > directories from SharePoint controle. I've re-enabled Kerberos on my
> Web
> > > > site and I've set all virtual directories to use Integrated Windows
> > > > Authentication. But I still can't sync. When I try to sync, I get
the
> > > > following dialog on the Pocket PC:
> > > >
> > > > Enter user information:
> > > >
> > > > User name: RemSync
> > > > Password: ******
> > > > Domain: MYDOMAIN
> > > >
> > > > The odd thing is, these fields are all pre-filled with the correct
> > > > information, but it doesn't seem to be authenticating properly.
> > > >
> > > > On the server, I find the following entries in the log file:
> > > >
> > > > 2004-04-26 00:23:54 192.168.1.3 POST /Microsoft-Server-ActiveSync
> > > >
> > >
> >
>
User=RemSync&DeviceId=509147020.......50BF3F5173&DeviceType=PocketPC&Cmd=Get
> > > > Hierarchy 443 - 66.94.16.25 Microsoft-AirSync/1.0 401
> > > >
> > > > Any ideas?
> > > >
> > > > Thanks for your help!
> > > >
> > > > Joe Geretz
> > > >
> > > >
> > >
> > >
> >
> >
>
>



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