Re: Zone Alarm and Active Sync

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From: Steve Parry [MVP] (k100rs_1990_at_nospam.hotmail.com)
Date: 04/14/04 

Date: Wed, 14 Apr 2004 15:27:46 +0100

In news:OTtluHhIEHA.940@tk2msftngp13.phx.gbl,
michael cassidy <cassidyms@verizon.net> fumbled, fiddled and fingered:
> Running Active Sync 3.5 with my IPAQ 1910 and it routinely synced to
> my laptop every time I placed it in the cradle. But, around the time I
> installed Zone Alarm, the syncronization failed. I dock the PocketPC
> and I get the syncronization tone but after running a few minutes,
> the Active Sync window reports a syncronization error.
>
> The only solution I've found to date is to shutdown ZoneAlarm, reload
> the Active Sync software then dock the IPAQ. This starts a successful
> syncronization but the next time I dock the PocketPC, I get the
> syncronization error. That presists until I reload Active Sync
> software.
>
> Could Zone Alarm be causing this problem. I also have AdAware
> installed. Could that be the culprit?
>
> I have not tried reloading the software but not shutting down Zone
> Alarm to see if that would work.
>
> Any ideas?
>
> Thanks
>
> Mike

http://www.cewindows.net/faqs/activesync/firewallproxy.htm

take a peek at the firewall section (no.2)

and

http://support.microsoft.com/default.aspx?scid=kb;en-us;259369 

-- 
Steve Parry BA (Hons) MCP MVP
http://www.gwynfryn.co.uk

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