Re: Get Connected Crashes Computer

From: Peter B (peter_at_data.se)
Date: 04/01/04


Date: Thu, 1 Apr 2004 08:32:24 +0200

My machine is a clean install of Win2k SP4 (Debug) and I have problems installing anyway. I think however I got rid of the crashing symptom by installing 3.7 instead of 3.7.1.

During the installation I get this error message at the end of the install process (when activesync says updating system):
The process _INS5576._MP.exe generetad errors and must be closed.... etc. etc. I never get the message that I need to restart my computer.

this is the end part of my wcesetup.log file:
AvantGo Connect: Registering started
Load .inf: C:\Program Files\Microsoft ActiveSync\MALINST.INF... success.
ActiveSync installation directory: C:\Program Files\Microsoft ActiveSync
Existing AvantGo Connect installation directory: C:\Program Files\AvantGo Connect
AvantGo installation directory: C:\Program Files\AvantGo Connect\AvantGo
Install: MALInstall, sourcedir: C:\Program Files\Microsoft ActiveSync... success.
Registering self-registering DLL:
C:\Program Files\AvantGo Connect\malssp.dll

This is the same part on a successfull install:
AvantGo Connect: Registering started
Load .inf: C:\Program Files\Microsoft ActiveSync\MALINST.INF... success.
ActiveSync installation directory: C:\Program Files\Microsoft ActiveSync
Existing AvantGo Connect installation directory: C:\Program Files\AvantGo Connect
Existing AvantGo installation directory: C:\Program Files\AvantGo Connect\AvantGo
Install: MALInstall, sourcedir: C:\Program Files\Microsoft ActiveSync... success.
Registering self-registering DLL:
C:\Program Files\AvantGo Connect\malssp.dll
... exiting with result code S_OK.
AvantGo Connect: Registering completed
AvantGo Connect: Registering started
Load .inf: C:\Program Files\Microsoft ActiveSync\MALINST.INF... success.
ActiveSync installation directory: C:\Program Files\Microsoft ActiveSync
Existing AvantGo Connect installation directory: C:\Program Files\AvantGo Connect
Existing AvantGo installation directory: C:\Program Files\AvantGo Connect\AvantGo
Install: AvantGoInstall, sourcedir: C:\Program Files\Microsoft ActiveSync... success.
Registering self-registering DLL:
C:\Program Files\AvantGo Connect\AvantGo\agproxy.dll
... exiting with result code S_OK.
AvantGo Connect: Registering completed
AvantGo Connect: Registering started
Load .inf: C:\Program Files\Microsoft ActiveSync\MALINST.INF... success.
ActiveSync installation directory: C:\Program Files\Microsoft ActiveSync
Existing AvantGo Connect installation directory: C:\Program Files\AvantGo Connect
Existing AvantGo installation directory: C:\Program Files\AvantGo Connect\AvantGo
Install: FinalInstall, sourcedir: C:\Program Files\Microsoft ActiveSync... success.
... exiting with result code S_OK.
AvantGo Connect: Registering completed
  C:\Program Files\Microsoft ActiveSync\pwdreg.dll
Pwdcnv: Registering started
Pwdcnv: Registering completed
  C:\Program Files\Microsoft ActiveSync\pwiofcnv.dll
  C:\Program Files\Microsoft ActiveSync\pwireg.dll
Pwicnv: Registering started
Pwicnv: Registering completed
  C:\Program Files\Microsoft ActiveSync\pwoffcnv.dll
Pwoffcnv: Registering started
Pwoffcnv: Registering completed
Creating registry settings for self-registering Outlook Forms files
  C:\Program Files\Common Files\Microsoft Shared\NoteSync Forms\vcomctl.dll
Creating shortcuts
Configuring communications
  CTapi: #0:
  CTapi: #1:
  CTapi: #2:
  CTapi: #3:
  CTapi: #4:
  CTapi: #5:
  CNt5Ras: #0: PCTEL 2304WT V.9x MDC Modem - COM not found
comctl32.dll already up-to-date
Setup Complete
Communications started
FINISHED

Any ideas why my install stops there?

thanks,

 Peter

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"susan Buyer" <susanb@nlm.nih.gov> wrote in message news:120d601c41792$6c158430$a001280a@phx.gbl...
> we found the answer for my machine this afternoon.  I 
> have PivotPro installed to view the display in landscape 
> mode.  Although ActiveSync will run with PivotPro, it 
> would not install with PivotPro.  We uninstalled it, 
> successfully installed ActiveSync, and then were able to 
> reinstall PivotPro.
> 
> Thanks to everyone for helping--
> Susan
> 


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