Re: Get Connected Crashes Computer

From: Peter B (peter_at_data.se)
Date: 03/25/04 

Date: Thu, 25 Mar 2004 17:17:50 +0100

I have the same problem. I have seen this on 3 different Win2000 machines
using ActiveSync 3.7.1. No problem on WinXP though...

We are connecting HHP Dolphin 9500s to the PCs. I will see if I can get
another device to connect. Unfortunately I cannot reproduce the problem on
our Win2000 development machine at the office. The problematic computers are
at customers :-(

I will get back to you with more information on the PCs (SPs etc. ).

 / Peter 

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"Susan B." <anonymous@discussions.microsoft.com> wrote in message
news:1343c01c41277$09417730$a401280a@phx.gbl...
> There's no blue screen, no error message, just a couple of
> chiming tones, and the system reboots.
>
> Win2k SP4
>
> Thanks, Susan
>
> >-----Original Message-----
> >On Wed, 24 Mar 2004 11:51:10 -0800, "Susan B."
> <susanb@nlm.nih.gov>
> >wrote:
> >
> >>I am trying to use a Windows 2000 Pro system with an
> IPAQ 3670 and Activesync 3.71 and a USB connection.  When
> I insert the ipaq into the cradle, the Get Connected
> screen flashes up briefly, and then the whole system
> crashes and reboots.  We have tried uninstalling the virus
> checker (Network Associates VirusScan Enterprise 7.1.0)
> but this hasn't helped.  I am unable to establish a
> partenrship.  I am using the same device on my XP notebook
> with no problem.
> >>
> >>This W2k system has run activesync successfully for the
> past year or two, but is now unable to.
> >
> >Try updating all of the drivers for the system (USB
> peripherals,
> >motherboard, video, network card, etc.). What is the
> exact crash error
> >message? I'm assuming a blue screen pops up with an error
> message -
> >that error message is very useful.
> >
> >Also, which service pack level are you running on Win2k?
> >
> >-- 
> >Rob Borek
> >Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> >Please place all replies into the newsgroup so that
> others can benefit.
> >.
> >

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