Re: error while syncing notes
From: Raj Pillai (YouMeAndTheMail_at_Softhome.net)
Date: 03/19/04
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Date: Fri, 19 Mar 2004 19:05:22 +0530
"Thomas" <tnd_de@yahoo.de> wrote in message
news:c3ehqq$r90$04$1@news.t-online.com...
> I'm using AS 3.7.1 without any problems while syncing calendar, contacts,
> files and to-do tasks (sorry, dont't know the exact phrases used by
outloook
> in english, in german it ist kalender, kontakte, dateien and aufgaben).
>
> Only when i try to sync the outlook notes (german "notizen") additionally
> there is an message translated like this:
>
> "Elements of one or more types can not be synchronized. Disconnect and
> connect new. To show all error messages and dialog-fields which reqiure an
> input by the user you have to connect by IR or a serial or usb-connection"
>
> As you can imagine, i tried a new connect and a pc-reboot, too... no
chance
> with the notes...
>
> ideas ?
>
> thank you and sorry for my bad technical english
> Thomas
>
>
Hello Thomas,
The english equivalent of the ActiveSync error message would be something
like this:
"Items of one or more information types cannot be synchronized. Disconnect
and reconnect your device. To view all error messages and dialog boxes that
require your input, you must connect to this computer via infrared or
serial/USB cable."
To try and troubleshoot your issue, I suggest you first try performing a
soft reset.... if that doesn't work, then most probably the error might be
due to a corrupt PST file. Run the Detect & Repair feature in Outlook on
your computer ( this option is available under the Help menu).
If that doesn't solve the problem, try running scanpst.exe to repair the PST
file... more information is available here ---
http://www.slipstick.com/problems/scanpst.htm
I found this article from Bev Howard very interesting.... this might also
help overcome the issue --
http://www.bevhoward.com/ASync.htm#Notes
If everything else fails, then take a look at the following Microsoft
article... the steps are a bit time consuming but I guess it should resolve
your problem ---
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305544
Please do post your results here... let us know which solution worked for
you for benefit of others !! ;)
-- Regards, Raj
- Next message: Hariz Lim: "Same Activesync Versions, 2 Different Pocket PCs"
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