Outlook 2007/Vista 64/ "Cannot open the Outlook Window"

Tech-Archive recommends: Fix windows errors by optimizing your registry



Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
time scan" hang DURING an Outlook send/receive that was apparrently hung due
to Norton.

I have attempted several published fixes including Scanpst,
DeleteOutlookProfiles, running Outlook with /safe switch (same error),
uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.

On reinstall (after running DeleteOutlookProfiles), I create a new profile
and a new Outlook PST ... still receive the "cannot open..." error.

Any further suggestions - hopefully short of resorting to my recovery image?

Thanks,

Cliff
.



Relevant Pages

  • Re: Can not send mail in outlook 2007 (not as easy as you think)
    ... Approximate round trip times in milli-seconds: ... I uninstalled Norton 360 completely with the Norton ... Uninstalled Norton 360 and tested Outlook ... new send/receive settings file with default settings. ...
    (microsoft.public.outlook.general)
  • Re: Can not send mail in outlook 2007 (not as easy as you think)
    ... I uninstalled Norton 360 completely with the Norton removal ... > Uninstalled Norton 360 and tested Outlook ... >> new send/receive settings file with default settings. ...
    (microsoft.public.outlook.general)
  • Re: Outlook Express 6X
    ... After you last instructions I realize that I do not have Outlook Express.6 ... I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I ... ZoneAlarm & Norton what happens to my protection when I'm on the net? ... I do have Platinum and HiSpeed 3G account? ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Outlook 2003 doesnt close completely
    ... I am very Reluctant to Unistall Norton 360 as I still have 156 days left on ... Closed Outlook, reopened Outlook, closed again and now 2 ... to use the custom install and not install email checking or exchange. ... You should only have Instant Messaging, Network Shield, P2P Shield, ...
    (microsoft.public.office.misc)
  • Re: Switching Users Stops Outlook Connecting To Server
    ... The last suggestion to *Kathy* was to get rid of Norton completely. ... Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. ... 'Outlook is unable to connect to your incoming e-mail server. ... Thanks for the advice, but as I said in my original message, I had already tried disabling e-mail scanning, had gone as far as disabling all of Norton so they don't start at boot, and all three accounts work if they are the first account connected after a boot, but fail after a logout and second user tries to connect. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)