Re: cannot create an address book, cannot transfer old addresses
- From: "Gordon" <gordonbparker@xxxxxxxxxxxxxxxxx>
- Date: Wed, 28 Jan 2009 21:26:41 -0000
"harborgirl" <harborgirl@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A908810E-D887-4CAF-BCCE-2735B9FF2B4B@xxxxxxxxxxxxxxxx
Thank you, Gordon and Russ. I see where I was initially not clicking in the
right place. You both directed me to where I needed to go.
I now can find the dialogue box that would allow me to select Contacts as an
address book. However, the choice "Show this folder as an e-mail address
book" is grayed out, with a faint check mark in it, and I can't click on it.
"Contacts" is written in the space/box under "Name of the address book" but
I can't click on "Apply", either. Only the "Cancel" and "OK" buttons at the
bottom of the dialogue box are active. Does this mean my Contacts list is
already considered an Address Book?
Sorry to ask further questions, but I just can't figure out why the email
addresses don't pop up as they used to do in Outlook 2003. Thanks again for
any further help.
"Russ Valentine [MVP-Outlook]" wrote:
You seem to be misreading the instructions. You should go to the properties
of the Contacts Folder you want to display and check the option to show that
folder as an email address book. You find that option in the Outlook Address
Book Tab of the Properties dialog.
--
Russ Valentine
[MVP-Outlook]
"harborgirl" <harborgirl@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:92C28F89-9D2F-4960-896E-29A0B2D0A3F1@xxxxxxxxxxxxxxxx
> My question is along these same lines of having difficulty when > switching
> to
> a new computer. I was running Office/Outlook 2003 with XP Pro on my > old
> computer and now have Office/Outlook 2007 with Vista on my new > computer.
>
> I have my email set up and functional and it appears my contacts file > is
> up
> to date. However, unless I send an email to someone, their name does > not
> display when I begin typing it in the "To" row.
>
> I have gone to: http://support.microsoft.com/kb/287563 and found the
> information not helpful. I followed steps under Outlook 2007, doing > parts
> 1-3 of the first section and then went to Step 2 as instructed. > However,
> it
> says: 1. On the File menu, point to Folder, and then click Properties
> for
> your folder name. [I did File, then Folder, but the only choice was
> "Inbox
> Properties".]
> 2. On the Outlook Address Book tab, click to select the Show this > folder
> as
> an e-mail address book check box, type a descriptive name, and then > click
> OK.
> [There is no address book tab choice that I could find in this > location.]
>
> Thanks in advance for any help you can give.
>
As you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new Mail profile as you can't add the Outlook Address Book service due to
a bug.
--
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your OS, Service Pack level
and the FULL contents of any error message(s)
.
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