Re: Outlook keeps "forgetting" account password

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Thanks Brian - apologies for the delay in responding.

Your instructions were very clear. Thank you.

I am running Vista and the "%USERPROFILE%\AppData\Roaming" key is already
there - any other suggestions?

"Brian Tillman [MVP - Outlook]" wrote:

"Finger trouble" <Finger trouble@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E47C3E29-FACB-4FEC-8733-9136E45BE906@xxxxxxxxxxxxxxxx

This looks like just what I am after...alas I lack the knowledge to make
the
fix. Will it work Outlook 2002? if it does can you provide a stap-by-step
guide as outlook is just about to go outdoors through a window!

It's for any Outlook on Windows XP. Let's look to see if this is the issue
first. Click Start>Run. In the Open field, enter "regedit" (without the
quotes) and click OK. If it's not already expanded, in the left-hand pane
expand "My Computer". Expand "HKEY_CURRENT_USER", then "Software", then
"Microsoft, then "Windows", then "CurrentVersion", then "Explorer". Still
in the left-hand pane, select "User Shell Folders". In the right-hand pane
you'll see several name, type, data triples. See if the name "AppData" is
there. If it is, the data for that key should be
"%USERPROFILE%\Application Data". Now, it's not a _requirement_ that this
key have that data, but Windows works best if all of those special folders
are subfolders of the user profile. I have the "Personal" key pointing to
another location, which changes the location of each person's "My Documents"
folder to another disk drive and I could point all those special folders
elsewhere, but in general that's not necessary.

If the AppData key doesn't exist, right-click in the right-hand pane and
choose New>Expandable String Value. A new key named "New Value #1" will
appear. Change its name to "AppData". Now double-click the new key and in
the "Value Data" field, enter "%USERPROFILE%\Application Data" (without the
quotes). Click OK. Close regedit. Were I doing this, I'd reboot at this
time, but I don't know if that's strictly necessary.

I believe this key exists in Windows Vista as well and there correct data
value is
"%USERPROFILE%\AppData\Roaming".
--
Brian Tillman [MVP-Outlook]


.

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