Re: Outlook 2007 hangs with dw20.exe

Thanks Brian. I disabled DWWIN but Outlook still hangs the system when we try to display the insert. The dump does not happen with any other tasks - just when trying to open these inserts in Outlook. The inserts never open either. Thanks again - Aidan

"Brian Tillman" <tillman1952@xxxxxxxxx> wrote in message news:uztpzsU$IHA.3396@xxxxxxxxxxxxxxxxxxxxxxx
Solve-IT <oreilly_aidan@xxxxxxxxxxx> wrote:

Outlook 2007 on Windows XP SP2.
Right click the red X in a message to display picture and the system
hangs, DW20.EXE or DWWIN.EXE tasks start. I disabled dump per MS,
disabled error reporting, disabled all add ins, deleted all temp
files. Still cannot display message inserts (like photos, ads) and
the entire system hangs. Any help is appreciated - Aidan

DW is "Doctor Watson", used to intercept system errors. DW can often hang a PC or slow it down tremendously. See if you can find the process in Task Manager and stop it. Your PC should unhang.
--
Brian Tillman [MVP-Outlook]

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