Re: Scanpst and Vista

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Hi, Russ,

OK now... one good night's sleep, and things look entirely different now. I know now why so many people sternly refuse to use Vista: Trying to find your way round the system's intricacies turns out to be more work than what is necessary for a doctorate's dissertation!

MS's programmers have once again managed to do their best - this time in the process of converting the basic English version of Vista to other language versions. I'm using the German clone on my machine, and here a large number of Vista's system-imminent folders and associations are displayed with their German name whilst internally the system still works with the original English designations. And on top of that, some important folders, as for example "Common Files" (= "Gemeinsame Dateien" on my machine) turn out to be totally inaccessible from Windows Explorer, even with full administrator's rights.

When you initiate a "Search" procedure however, and after quite some more fiddling around, you eventually manage to find the files you are looking for. In the search window for "scanpst.exe" its location is displayed as C:\Programme\Common Files\System\MSMAPI\1031 (note arbitrary mixture of English and German folder names in that path designation!), and now comes the happy surprise: Right-clicking on the folder name and choosing the "Open file path" option concedes free, open access to that formerly inaccessible folder!

Having reached this stage I had no problem creating an association for scanpst.exe and moving this to the Start menu...... which, after all, was what I had originally intended to do.

From here on, of course Scanpst works properly as it should. But why, oh why
can poor Bill Gates not afford to put some native foreign language speakers on his payroll instead of having local boys delighting in dumbly toying around with their automatic translation programs? Have you ever tried to read any of the Microsoft Knowledge Base pages in a language different from English? IMPOSSIBLE !! The text simply makes no sense at all! :-) :-)

Anyhow, thanks for kicking my old grey cells into moving, and I'm sure some non-English native speakers in the forum here might find some interest in the description of my problem and how to solve it.

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" <russval@xxxxxxxxx> schrieb im Newsbeitrag news:ADE9883A-45B5-4AC8-8A5C-43E65AF44F2D@xxxxxxxxxxxxxxxx
Any information you have read about scanpst not being compatible with Vista is at this point a legend that cannot be confirmed. I know of no reproducible information to that effect and have in fact been using it just fine for 2 years on Vista. What happened when you repaired your Office installation? What do you see when you examine the default file location for scanpst?
--
Russ Valentine
[MVP-Outlook]
"CHELLO" <jcz@xxxxxxxxx> wrote in message news:3f902$488b9c20$3eb2772d$19402@xxxxxxxxxxxxxxxxx
Hi, Russ,

Sure, I knew you would jump in here! :-)

Thanks for this hint, but of course I have already done all my home work as far as research is concerned.

What really vexes me is the fact that after setting up Vista on my machine and installing Office 2003 these two scanpst files actually were present in their proper location. As I described in my first posting I did run a normal scanpst process once, with positive results. It was only on my next attempt, a few days later, that I discovered the two files are not present on my machine any more. I have a faint suspicion one of the recent automatic updates from Microsoft might have nuked them, particularly after having read that scanpst is alleged to be incompatible with Vista.

I'm still waiting for some explanation to this strange occurrence.

Hope everything is well over there in your part of the World,

Kind regards,

Johannes

"Russ Valentine [MVP-Outlook]" <russval@xxxxxxxxx> schrieb im Newsbeitrag news:0718CAF5-FBE7-4FAA-BB7D-5B6B4799A0F0@xxxxxxxxxxxxxxxx
Also, here are the default locations for the file:
http://support.microsoft.com/kb/272227/en-us

--
Russ Valentine
[MVP-Outlook]
"CHELLO" <jcz@xxxxxxxxx> wrote in message news:93105$488b5eb0$3eb2772d$13525@xxxxxxxxxxxxxxxxx
Originally I had installed Win XP and Office 2003 on my computer. Recently I bought Vista and re-installed my Office 2300. Everything has been running correctly since.

A few days ago however I had some trouble with Outlook and ran scanpst.exe successfully. Today, when I discussed some technical problems with a friend of mine, to my great surprise I cannot find scanpst.exe any more. It is definitely nowhere on my computer (I'm no newbie, by the way, so I do know how and where to search!!).

I managed to retrieve scanpst.exe from my Office installation CD. When I try to run it it complains it cannot find scanpst32.dll. Another intense search on my machine, this time for that *.dll file, brought no result. And here comes the next surprise: On the installation CD this *.dll file is also not present! Was it created automatically during the installation of Office?

What or who removed these two *.pst files from my machine? Could one of the recent updates automatically performed by Microsoft be the culprit?

Some browsing in the Web led me to a few postings where people mentioned the fact that scanpst.exe is not compatible with Windows Vista. What is true about this, and what would be the proper procedure on my current system should I ever want to repair a *.pst-File? Did my first - successful! - activation of scanps swap the files?

Anyway, I'm completely at loss. and I would be extremely grateful for any advice.

Kind regards,

Johannes




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