Re: Some JPG files cannot be open after Security Update for Outlook.



I have installed this patch on about 10 computers so far, all of them are
working like a charm after.


Thanks to everyone, especially Neo and Ian, for pushing this problem through
to resolution.


dave


On 4/30/08 8:20 AM, in article C43DDC46.13946%dpender@xxxxxxxxxx, "dave
pender" <dpender@xxxxxxxxxx> wrote:

Thank you Neo, I appreciate it.


dave


On 4/29/08 8:01 PM, in article eVINKVlqIHA.5096@xxxxxxxxxxxxxxxxxxxx, "neo
[mvp outlook]" <neo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I can't answer the questions posted to Ian, but take the "go" (below) link
the KB article. This will take you to a web request form. Fill it out and
it should take about 8 hours to get. (I requested this morning at 3AM and
had the download link & password by 10AM.)

http://go.microsoft.com/?linkid=6294451


"dave pender" <dpender@xxxxxxxxxx> wrote in message
news:C43C9C3B.13392%dpender@xxxxxxxxxxxxx
Ian,

Thank you for the information, any chance you can elaborate on a few
things?
You stated "this should allow some..." - this implies not all images will
work again - is this correct, and if so, will another fix be coming down
the
pipe that will correct all? Do you know if this will be pushed in the
upcoming Windows Update releases? Lastly, on the links provided, there
are
no download options, nor on any of the associated pages for this issue.

Thanks again,

Dave


On 4/28/08 9:27 AM, in article
10BFCEC6-1CB4-4BF6-896E-B8A0BA6F9A6F@xxxxxxxxxxxxx, "Ian Baird [msft]"
<Ian
Baird [msft]@discussions.microsoft.com> wrote:

Please see the following fixes which are available via Microsoft for
Outlook
2003 and Outlook 2007.

Oulook 2007

952001 In Office Outlook 2007, you cannot open Macintosh binary
attachments
after you install security update MS08-015

http://support.microsoft.com/default.aspx?scid=kb;EN-US;952001



Outlook 2003.

951678 Description of the Outlook 2003 hotfix package: April 15, 2008

http://support.microsoft.com/default.aspx?scid=kb;EN-US;951678

This should allow some of the jpg pictures to be open but if there is
additional metadata in the header of the file, it may not be recognised
by
windows picture and fax viewer i.e GDIplus doesn't recognise it.

Hope this helps people out there.

Cheers,
Ian

"Matt Dolan" wrote:

Thank you for the update!

Matt






.



Relevant Pages

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