Re: Some JPG files cannot be open after Security Update for Outlook.
- From: "neo [mvp outlook]" <neo@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 18 Apr 2008 16:48:50 -0700
I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.
<gointern@xxxxxxxxx> wrote in message
news:3856dc91-510d-445e-a107-d381a97c2005@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.
Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.
Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/security/bulletin/ms08-015.mspx
http://www.microsoft.com/downloads/details.aspx?FamilyId=fccc7c4c-8496-4682-bd46-6590503c1bf2&displaylang=en
.
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