Outlook 2000 (SP3) slow to start, close and display emails
- From: Tim <tim@xxxxxxx>
- Date: Thu, 20 Mar 2008 11:41:49 -0300
I have a client that has Outlook 2000 with Office SP3 recently added.
Some time ago, after receiving a mountain of spam one day, her Outlook
slowed to a crawl. It is very slow starting up, up to a minute, slow
closing, up to about 30 seconds or so, slow opening emails about 30
seconds, and if you close an email, it often looks like it's closing,
but will just return to an active state where it can be closed for
"real" the next time.
I have tried removing the virus scanner, dumping cache, compacting
folders, fresh install. After I re-installed the video driver, Outlook
nows causes the screen to go black and back again rapidly as it tries to
redraw it. The system has an ASUS 1050 AGP video card it it, using an
ATI chipset.
Oh and she also has a phone that she can hot sync to the Outlook info.
It uses the MS Active Sync I believe.
Any thoughts on this one?
Thanks,
- Tim -
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