Re: Mixed up e-mail bodies and headers

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"Koval" <koval71830@xxxxxxxxx> wrote in message news:fd49df95-ff1e-4b13-9386-043481c453e0@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
There is no need to send a screenshot, as the e-mails in the folder
look perfectly normal and unless you know that certain e-mail was not
sent by certain sender you will not notice that there is anything
wrong. Below is an example: header belongs to an e-mail from 14.03,
while body is from e-mail sent on 3.03 (the second header is part of
the e-mail's body as it is a reply). It's like that only in this
folder and it happened when I moved all these messages here from its
parent folder. It does look like Outlook keeps records of headers and
bodies separate in its database and they are unsynchronized.


From: Olli.xxx@xxxxxxx [mailto:Olli.xxx@xxxxxxx]
Sent: Friday, March 14, 2008 6:25 AM
To: greg@xxxxxxx
Subject: RE: Problems

Do you know who he left it with on Friday?

From: Greg xxx [mailto:greg.xxx@xxxxxxx]
Sent: Monday, March 03, 2008 12:54 PM
To: neeltja.xxx@xxxxxxx
Subject: RE: Printer driver error

Hi Neeltja,

Dan said that someone will bring it to me this morning, but I still
don't have it.

Thanks

Greg


Greg sent an e-mail to Neeltja that mentioned "Dan said ...". Greg composed it on March 3. Because the real headers were not included because of the inline reply by Neeltja (rather than attaching the original e-mail), it is unknown when Neeltja actually received this e-mail.

Neeltja then composed a "Do you know ..." reply on March 14 which she sent to Greg. She inserted the original message inline which means all the original headers were lost except the From, Subject, and To. Because you did not show the actual headers in the reply (that you have), it is unknown when Greg actually received the message but the guess from what you show is that Neeltja composed the message on March 14 and that is when Greg got it.

When Neeltja replied, she changed the Subject header. She also sent from a different account (or she changed the E-mail Address field in her account definition in whatever e-mail client she uses) than the one in which she received the original message.

You never showed the real headers. You show the inserted content in the body of the message. Select the message in the list pane and either right-click on the message to select Options or use the View -> Options menu. That will show the headers in the message that you received. You can tell by tracing back through the Received headers as to who sent that message.

You don't show anything unusual other than Neeltja changed the Subject header and changed the From header. You'll have to ask Neeltja why she did that. When replying, it helps to keep the Subject header intact with only the addition of prepending a "Re:" to it. That allows e-mail clients to group related messages without having to rely on the References header (which may not always be available in e-mails). You'll have to ask why she specifies a different e-mail address in her replies than the e-mail address where the original message was sent. That may be simply how she setup the e-mail account that is defined in Outlook. The From header has no dependency on the account through which an e-mail is sent. It is a *data* field added by the user's e-mail client so it wholly depends on what that user put in that data field in the e-mail account they defined in their e-mail client. Maybe she uses a forwarding or aliasing account to receive e-mails and sends out through a different account. Maybe she has multiple accounts define in her e-mail client and selected to use a different one when she replied than the account through which the original message was received.

So far, you have not proven that headers from one e-mail are getting substituted for headers of a different e-mail.

.

Relevant Pages

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