RE: SMTP Error # 0x800ccc60

Tech-Archive recommends: Fix windows errors by optimizing your registry

Error 0x800ccc60 translates to SMTP_RESPONSE_ERROR. Invalid response.
Error 0x800cccoe is usually related to SSL. Check to see if your POP3 server
IP or name has been changed to the local loopback (usually done by your
antivirus software). Verify server authentication in the account properties.

Regarding antivirus, disabling the integration with Outlook may not be
enough. You may have to actually uninstall it, restart, and reinstall it and
leave out the email scanning configuration.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"JaR" wrote:

I've been seaching for days for a solution to this one.

I have two users on seperate XP Sp2 computers that can no longer send
mail. We have been changing workstation logins and these two were fine
until I set up their e-mail in Outlook under the new logon. Then the
above error started showing up on one box and 0x800cccoe on the other.
The sever settings are correct, and I can set up their account on a
different box and it will work fine. I found a discussion about McAfee
blocking SMTP traffic in some situations, so I disabled McAfee on one
of the computers, to no avail. I went to the extent of installing
Thunderbird on one box, and configging it with the user account in
question, and it would not work either, so it seems to be a problem
with the box itself or with XP rather than with Outlook. I should
mention that these two users are the only ones out of several dozen
that were changed over with no problems.

Well, okay, not with *this* problem ;-)

The third-party server that we use for e-mail replies "connect failed"
on port 25, even if I telnet from a working box, so I can't tell if
that's the issue. Windows firewall is turned of on all boxes, as we are
behind a company firewall.

I have tried rebuilding the accounts, reinstalling Outlook, and even
did a repair re-install of XP on one of the boxes.

Any of you Outlook gurus ever seen this one before?

--
JaR
When the very best is not nearly enough
Remove hat to reply

.

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