Outlook stuck in process loop?
- From: "PCNovice" <kb3dnz@xxxxxxx>
- Date: Mon, 17 Dec 2007 10:14:02 -0500
A couple of days ago I applied the following updates to my work PC--which is
a Pentium(R) D CPU2.80GHz with 2GB RAM running XP Professional, ver 2002,
service pack 2:
KB937894
KB942840
KB942763
KB941569
KB941568
KB942615
KB944653
Now, it seems as though there is a process stuck in a loop when I run
Outlook 2003. I can retrieve (although it takes longer), view and author
messages without problem, however, the mouse pointer alternates between
pointer and busy hourglass about once per second. Very annoying. A view of
resources shows Outlook using about 48% of CPU resources. Curiously, if a
dialog box appears (such as the junk folder notice) CPU resources drop to
3%. This is the only application that behaves this way since the updates
were applied.
I remember a couple of the updates dealt with the Outlook 2003 spam folder,
but WinUpdatesList (www.nirsoft.net) doesn't show me which of the applied
updates were for Outlook specifically.
Can someone please point me in the right direction for how to identify which
process is looping and how to resolve it before I start uninstalling
Outlook/WinXP/etc. My experience is things seldom work as they did before an
uninstall/reinstall.
Any ideas would be greatly welcomed.
TIA
.
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