Re: cancelling sent mail?

"dentsdelyon" wrote in message news:9954070A-828A-4F58-A395-11E8DACA2387@xxxxxxxxxxxxxxxx
Hi, I was just wondering if there was a possibility to cancel a sent item
(i.e. mail), as you can with an invitation to a meeting. I believe it was
possible with an older release. Any ideas?


Send another e-mail apologizing for the first one unless you expect that would infuriate the recipient even more.

Recall requires both sender and recipient be using Microsoft's Exchange server, that both are within the same Exchange organization (i.e., not using Exchange in separate companies), and both must use Outlook (to recognize the special header with the directive to do the message delete). The recall relies on the recipient reading their e-mails in top-down order sorted by received time so they open your request to recall before reading your first e-mail. Recalls end up sending another *new* e-mail trying to get Outlook to delete a previously received e-mail. The recall *request* must be read before the original e-mail so it can ask Outlook to delete that original e-mail. If the recipient sorts the header list in ascending timestamp order, your original e-mail is listed before your recall request so the user is highly likely to open the original e-mail first. Regardless of sort order, the user could still open your original e-mail before opening your recall request.

Under ideal conditions, it will work. It's pretty hard to get those ideal conditions. Figure you're pretty much screwed if the original e-mail had information that you did not want the recipient to see. Some users configure an outbound mail rule to automatically delay sending their e-mails to get around their lack of impulse control (i.e., create a rule when sending e-mails to "defer delivery by N minutes"). This works when using Exchange. If using SMTP then you need to leave Outlook open; else, if the N minutes is longer than how long before you exit Outlook then the e-mail doesn't get sent until you next load Outlook (because obviously your client needs to be running to do the delivery).




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Relevant Pages

  • Re: any way to "unsend" an email once its been sent?
    ... The Recall feature in Outlook works by sending a special message to the ... If you and the recipient are using the same Exchange mail ...
    (microsoft.public.outlook.general)
  • Re: cancel sent mail
    ... Recall rarely works across different e-mail servers. ... It also requires that the recipient open the recall e-mail ... BEFORE they open your original e-mail - and that means the recipient ... have not first opened your recall e-mail which then attempts (in Outlook ...
    (microsoft.public.outlook.general)
  • Re: how do i cancel a sending message
    ... and the recipient is ... using the same Exchange server (or within the same Exchange ... organization/farm) then the Recall *might* work. ... BEFORE they open your original e-mail - and that means the recipient ...
    (microsoft.public.outlook.general)
  • Re: Message Recall
    ... Recall rarely works across different e-mail servers. ... It also requires that the recipient open the recall e-mail ... BEFORE they open your original e-mail - and that means the recipient ... Microsoft-specific non-standard modification of the Message-ID header ...
    (microsoft.public.outlook.general)
  • Re: How do I take back an email to prevent recipient from reading
    ... Recall rarely works across different e-mail servers. ... works when both sender and recipient are using the same Exchange server ... that the recipient open the recall e-mail BEFORE they open your original ... e-mail which then attempts (in Outlook only) to delete the original ...
    (microsoft.public.outlook.general)