Re: Not All Outlook 2003 Email Attachments Go Out

Bill,

It must be the integration with Microsoft CRM that gets that winmail.dat
attachment no matter what.

Thanks for your insight and suggestions.


Rick


"BillR [MVP]" wrote:

It could be. Unfortunately I don't know anything about MSFT CRM.
It might also be an issue with the recipient or the type of email account
used. I know IMAP can sometimes show plain text emails with the winmail.dat
attachment if they have been modified on the server.

--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:17EE53E0-D862-4EA6-869B-14693079EAFD@xxxxxxxxxxxxxxxx
Bill,

Disabling Word did not seem to make a difference.

I have Outlook integrated with Microsoft CRM. Maybe that integration has
something to do with every email having a winmail.dat attachment in it no
matter what the Outlook settings are.

Thanks.


Rick

"BillR [MVP]" wrote:

Word influences the problem but it's usually a problem sending in RTF
format. You could try disabling Word as the editor and see if it makes a
difference.

--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:23FD6B3A-B152-4A3D-8962-59AFA2C8F7E1@xxxxxxxxxxxxxxxx
There is one person who I always send the email in Plain Text format
and
he
always gets the winmail.dat attachment it does not seem to matter if I
actually am sending an attachment or not.

Are there any other setting in Outlook 2003 that could cause that?

In the Mail Format I am using Word to edit the message. Would that
matter?

Thanks.


"BillR [MVP]" wrote:

Are you sending in RTF? Simply change to html or Plain Text and they
shouldn't get the winmail.dat attachment (unless something is totally
screwed).

--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CF26DE93-609E-424C-B641-4959AE0BBA88@xxxxxxxxxxxxxxxx
After do a bit more checking it is looking like the real issue is
not
that
the attachments don't go out but that they person receiving them do
not
have
Outlook and are getting a winmail.dat attachment that they cannot
open.

So maybe what I have is a Transport Neutral Encapsulation Format
(TNEF)
issue.

I guess I can have anyone who has this problem of not being able to
receive
my attachments to google, download and install a free winmail.dat
reader
and
use that to see the attachments.

Is there any way in Outlook 2003 to turn off TNEF so if I send an
email
with
a .doc attachment and the person getting the email has Eudora that
they
get
just get the .doc attachment without having to decode a winmail.dat
attachment?

Thanks.






"BillR [MVP]" wrote:

"Does that mean that I cannot configure my Outlook email so that it
uses
spam arrest to retrieve email but NOT to send it?"

You could . Use the Gmail SMTP Server to send and the Spamareest to
retrieve. I'm not sure if Gmail will accept a different return
address
though. You can set on a per message basis "have replies sent to".

I'd really try to not use Spamarrest for a while altogether. Just
use
your
regular account or Gmail one. I think Spamarrest might be causing
the
issue.
There are other Spam filters around. I'd look for one that doesn't
use
it's
own POP server so server settings aren't interfered with and set
Outlook
junk Filter to high. Many seem to use Cloudmark. I use only
Outlook's
Junk
Email filter (which really needs an update lately).
--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3368086D-D0C9-4D75-869A-BD623E01A568@xxxxxxxxxxxxxxxx
I do have a regular email account which is rick@xxxxxxxxxx but
spamarrest
gets in the middle of everything.

In Outlook in the email account portion, I have to set it up as

pop
mail.spamarrest.com

and smtp
smtp.spamarrest.com

Emails that I send out have the sender email address as
rick@xxxxxxxxxx

I tried changing the smtp setting to
smtp.gmail.com

but then my sending email address was showing up as
rbellefond@xxxxxxxxx
even though in the Outlook Internet E-mail settings (Pop3) screen
I
have
my
user information showing my email address as rick@xxxxxxxxxx

On that screen for the login information I am enterring my
spamarrest
username and password

Does that mean that I cannot configure my Outlook email so that
it
uses
spamarrest to retrieve email but NOT to send it?

As I have been saying about 70 to 80% of my email attachments go
out.
I
would think that either my emails would go out or they would not.

I guess the next time I try to send someone an email and the
attachment
does
not go out, I could configure a second email account using my
Google
email
settings and enable that account and then try sending the same
person
the
same attachment and see if they get it.

Spamarrest is pretty good at eliminating a lot of spam so I would
hate
to
abandon it but maybe I will have to. Hmmmmmm.

Do you have any idea as to why spamarrest is not allowing some of
the
attachments to go through. It is definitely not a matter of file
size
or
type since I have had 13k doc files and 10K jpeg files not go out
while
other
files over a MB will go out.

Thanks.


Rick



"BillR [MVP]" wrote:

A new profile should be using Unicode.
Now that you have mentioned spamarrest I'm thinking that might
be
the
cause
of your problem.
Info on configuring Gmail for POP is here:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
you
need
to
enable it first.

Do you have a regular email account or does Spamarrest take over
everything?
e.go. If I was to send you an email would I send it to
spamarrest
or
to
.....?
--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CEDE9371-827B-4367-91DE-5A64C3F4F3DE@xxxxxxxxxxxxxxxx
Ok, I created a new profile.

Where do I check to verify that my old (current) profile is
using
Unicode?

No, I am not using the RoadRunner email service. I have a
spam
service
called spamarrest and I am using their email service where my
pop3
and
smtp
settings in Outlook are

Incoming Mail - mail.spamarrest.com
Outgoing Mail - smtp.spamarrest.com

I just opened up a Google email account. Are you suggesting
that
I
use
the
Google email (pop3 and smtp) setting inside my new profile?
If
so,
where
would I get my Google smtp setting from?

Can I set up a new Outlook email account where I can use
mail.spamarrest.com
to get my email and whatever the Google smtp setting would be
to
send
it?
If
so, do you know what the Google smtp setting is?

Thanks.


Rick


"BillR [MVP]" wrote:

The best way to fix a profile is to create a new one via the
Mail
icon
in
Control Panel. You don't do any exporting or importing -
simply
create
the
new profile with a new PST and use File | Open to open your
old
PST
then
copy everything over.
I'd test with a clean, new profile without anything copied
first.

1.5 Gb is ok for Outlook 2003 as long as you are using a
Unicode
PST.

It could be a service issue or some sort of hiccup between
Roadrunner
services. Are you using their email server? If so, you might
try
adding
another account from, say, Google and test with that when you
have
the
problem.

--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
.

Relevant Pages

  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... Outlook and are getting a winmail.dat attachment that they cannot open. ... I'd really try to not use Spamarrest for a while altogether. ... I could configure a second email account using my Google ... Where do I check to verify that my old profile is using ...
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  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... In Outlook in the email account portion, I have to set it up as ... On that screen for the login information I am enterring my spamarrest ... Where do I check to verify that my old profile is using Unicode? ...
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    ... Outlook and are getting a winmail.dat attachment that they cannot open. ... I'd really try to not use Spamarrest for a while altogether. ... > In Outlook in the email account portion, I have to set it up as ... >>> would I get my Google smtp setting from? ...
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    ... I'd really try to not use Spamarrest for a while altogether. ... I'd look for one that doesn't use it's own POP server so server settings aren't interfered with and set Outlook junk Filter to high. ... In Outlook in the email account portion, I have to set it up as ... > Where do I check to verify that my old profile is using> Unicode? ...
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