Re: Not All Outlook 2003 Email Attachments Go Out

Are you sending in RTF? Simply change to html or Plain Text and they shouldn't get the winmail.dat attachment (unless something is totally screwed).

--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:CF26DE93-609E-424C-B641-4959AE0BBA88@xxxxxxxxxxxxxxxx
After do a bit more checking it is looking like the real issue is not that
the attachments don't go out but that they person receiving them do not have
Outlook and are getting a winmail.dat attachment that they cannot open.

So maybe what I have is a Transport Neutral Encapsulation Format (TNEF) issue.

I guess I can have anyone who has this problem of not being able to receive
my attachments to google, download and install a free winmail.dat reader and
use that to see the attachments.

Is there any way in Outlook 2003 to turn off TNEF so if I send an email with
a .doc attachment and the person getting the email has Eudora that they get
just get the .doc attachment without having to decode a winmail.dat
attachment?

Thanks.






"BillR [MVP]" wrote:

"Does that mean that I cannot configure my Outlook email so that it uses
spam arrest to retrieve email but NOT to send it?"

You could . Use the Gmail SMTP Server to send and the Spamareest to
retrieve. I'm not sure if Gmail will accept a different return address
though. You can set on a per message basis "have replies sent to".

I'd really try to not use Spamarrest for a while altogether. Just use your
regular account or Gmail one. I think Spamarrest might be causing the issue.
There are other Spam filters around. I'd look for one that doesn't use it's
own POP server so server settings aren't interfered with and set Outlook
junk Filter to high. Many seem to use Cloudmark. I use only Outlook's Junk
Email filter (which really needs an update lately).
--
Bill R MVP
"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3368086D-D0C9-4D75-869A-BD623E01A568@xxxxxxxxxxxxxxxx
>I do have a regular email account which is rick@xxxxxxxxxx but >spamarrest
> gets in the middle of everything.
>
> In Outlook in the email account portion, I have to set it up as
>
> pop
> mail.spamarrest.com
>
> and smtp
> smtp.spamarrest.com
>
> Emails that I send out have the sender email address as rick@xxxxxxxxxx
>
> I tried changing the smtp setting to
> smtp.gmail.com
>
> but then my sending email address was showing up as > rbellefond@xxxxxxxxx
> even though in the Outlook Internet E-mail settings (Pop3) screen I > have
> my
> user information showing my email address as rick@xxxxxxxxxx
>
> On that screen for the login information I am enterring my spamarrest
> username and password
>
> Does that mean that I cannot configure my Outlook email so that it uses
> spamarrest to retrieve email but NOT to send it?
>
> As I have been saying about 70 to 80% of my email attachments go out. > I
> would think that either my emails would go out or they would not.
>
> I guess the next time I try to send someone an email and the attachment
> does
> not go out, I could configure a second email account using my Google > email
> settings and enable that account and then try sending the same person > the
> same attachment and see if they get it.
>
> Spamarrest is pretty good at eliminating a lot of spam so I would hate > to
> abandon it but maybe I will have to. Hmmmmmm.
>
> Do you have any idea as to why spamarrest is not allowing some of the
> attachments to go through. It is definitely not a matter of file size > or
> type since I have had 13k doc files and 10K jpeg files not go out while
> other
> files over a MB will go out.
>
> Thanks.
>
>
> Rick
>
>
>
> "BillR [MVP]" wrote:
>
>> A new profile should be using Unicode.
>> Now that you have mentioned spamarrest I'm thinking that might be the
>> cause
>> of your problem.
>> Info on configuring Gmail for POP is here:
>> http://mail.google.com/support/bin/answer.py?hl=en&answer=13273 you >> need
>> to
>> enable it first.
>>
>> Do you have a regular email account or does Spamarrest take over
>> everything?
>> e.go. If I was to send you an email would I send it to spamarrest or >> to
>> .....?
>> -- >> Bill R MVP
>> "Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:CEDE9371-827B-4367-91DE-5A64C3F4F3DE@xxxxxxxxxxxxxxxx
>> > Ok, I created a new profile.
>> >
>> > Where do I check to verify that my old (current) profile is using
>> > Unicode?
>> >
>> > No, I am not using the RoadRunner email service. I have a spam >> > service
>> > called spamarrest and I am using their email service where my pop3 >> > and
>> > smtp
>> > settings in Outlook are
>> >
>> > Incoming Mail - mail.spamarrest.com
>> > Outgoing Mail - smtp.spamarrest.com
>> >
>> > I just opened up a Google email account. Are you suggesting that I >> > use
>> > the
>> > Google email (pop3 and smtp) setting inside my new profile? If so,
>> > where
>> > would I get my Google smtp setting from?
>> >
>> > Can I set up a new Outlook email account where I can use
>> > mail.spamarrest.com
>> > to get my email and whatever the Google smtp setting would be to >> > send
>> > it?
>> > If
>> > so, do you know what the Google smtp setting is?
>> >
>> > Thanks.
>> >
>> >
>> > Rick
>> >
>> >
>> > "BillR [MVP]" wrote:
>> >
>> >> The best way to fix a profile is to create a new one via the Mail >> >> icon
>> >> in
>> >> Control Panel. You don't do any exporting or importing - simply >> >> create
>> >> the
>> >> new profile with a new PST and use File | Open to open your old >> >> PST
>> >> then
>> >> copy everything over.
>> >> I'd test with a clean, new profile without anything copied first.
>> >>
>> >> 1.5 Gb is ok for Outlook 2003 as long as you are using a Unicode >> >> PST.
>> >>
>> >> It could be a service issue or some sort of hiccup between >> >> Roadrunner
>> >> services. Are you using their email server? If so, you might try
>> >> adding
>> >> another account from, say, Google and test with that when you have >> >> the
>> >> problem.
>> >>
>> >> -- >> >> Bill R MVP
>> >> "Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:F8159CB5-1966-48D6-B0AF-20AE87B1B475@xxxxxxxxxxxxxxxx
>> >> > Bill,
>> >> >
>> >> > Thanks for responding.
>> >> >
>> >> > No my Yahoo email account is used totally outside of Outlook.
>> >> >
>> >> > If my pst file (which is pretty large and is about 1.5 GB) is
>> >> > exported
>> >> > and
>> >> > a
>> >> > new profile is created and that old profile is imported into the >> >> > new
>> >> > profile
>> >> > the problem continues.
>> >> >
>> >> > Would the sending issues have anything to do with large profiles?
>> >> > As I
>> >> > was
>> >> > saying, the attachments seem to go out around 70% of the time.
>> >> >
>> >> > Another thing that I noticed is that my internet provider is Time
>> >> > Warner
>> >> > and
>> >> > I use their Road Runner cable service and that most often, but
>> >> > NOTalways,
>> >> > when the attachments do NOT go out it is to someone else who also >> >> > is
>> >> > using
>> >> > Road Runner.
>> >> >
>> >> > If my profile is corrupted is their anyway to clean it up?
>> >> >
>> >> > Any ideas as to what I should do?
>> >> >
>> >> > Thanks.
>> >> >
>> >> >
>> >> > Rick Bellefond
>> >> > RB Data Services
>> >> > www.rbdata.com
>> >> >
>> >> > "BillR [MVP]" wrote:
>> >> >
>> >> >> The Yahoo account they go out in is added to Outlook as a POP3
>> >> >> account?
>> >> >> Sending issues can sometimes be caused by a corrupt profile. Try
>> >> >> with
>> >> >> anew
>> >> >> profile. Disable AVG integration always - you don't need it.
>> >> >>
>> >> >> -- >> >> >> Bill R MVP
>> >> >> "Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> >> news:71A0A422-4F80-4B65-974A-2613A9180643@xxxxxxxxxxxxxxxx
>> >> >> > Hi. I have an issue with Outlook 2003 (with all updates >> >> >> > applied)
>> >> >> > running
>> >> >> > on
>> >> >> > a laptop that has Win XP SP 2 with all updates applied that >> >> >> > has
>> >> >> > been
>> >> >> > very
>> >> >> > confusing to me for literally over 2 years.
>> >> >> >
>> >> >> > I have called Microsoft support on several occassions and they
>> >> >> > have
>> >> >> > not
>> >> >> > been
>> >> >> > able to come up with a solution.
>> >> >> >
>> >> >> > It seems like around 20% - 30% of the attachments that I send >> >> >> > out
>> >> >> > do
>> >> >> > not
>> >> >> > get
>> >> >> > received.
>> >> >> >
>> >> >> > I can go to the Sent folder and verify that they were >> >> >> > attached.
>> >> >> >
>> >> >> > If I go to my yahoo email account and send the same attachment >> >> >> > to
>> >> >> > the
>> >> >> > same
>> >> >> > user they are ALWAYS received.
>> >> >> >
>> >> >> > I have uninstalled and reinstalled Outlook 2003 several times.
>> >> >> >
>> >> >> > I have tried disabling the anti-virsus software (AVG) that I >> >> >> > use.
>> >> >> >
>> >> >> > None of the above have solved the issue.
>> >> >> >
>> >> >> > Has anyone seen anything like this and have any ideas as to >> >> >> > how I
>> >> >> > can
>> >> >> > fix
>> >> >> > it?
>> >> >> >
>> >> >> > Thanks.
>> >> >> >
>> >> >> >
>> >> >> > Rick Bellefond
>> >> >> > RB Data Services
>> >> >> > www.rbdata.com
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>



.

Relevant Pages

  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... Outlook and are getting a winmail.dat attachment that they cannot open. ... I'd really try to not use Spamarrest for a while altogether. ... I could configure a second email account using my Google ... Where do I check to verify that my old profile is using ...
    (microsoft.public.outlook)
  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... It might also be an issue with the recipient or the type of email account ... I have Outlook integrated with Microsoft CRM. ... matter what the Outlook settings are. ... I'd really try to not use Spamarrest for a while altogether. ...
    (microsoft.public.outlook)
  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... In Outlook in the email account portion, I have to set it up as ... On that screen for the login information I am enterring my spamarrest ... Where do I check to verify that my old profile is using Unicode? ...
    (microsoft.public.outlook)
  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... I'd really try to not use Spamarrest for a while altogether. ... I'd look for one that doesn't use it's own POP server so server settings aren't interfered with and set Outlook junk Filter to high. ... In Outlook in the email account portion, I have to set it up as ... > Where do I check to verify that my old profile is using> Unicode? ...
    (microsoft.public.outlook)
  • Re: Not All Outlook 2003 Email Attachments Go Out
    ... Now that you have mentioned spamarrest I'm thinking that might be the cause of your problem. ... Do you have a regular email account or does Spamarrest take over everything? ... Where do I check to verify that my old profile is using Unicode? ... would I get my Google smtp setting from? ...
    (microsoft.public.outlook)