Re: Outlook 2007 and MS Word

Yes...that's what I meant. I managed to screw up the name of the company.
You are hitting a known issue with Matrox graphics cards. The fix for it is to install the newest version of your graphics card driver. I don't know whether the Matrox driver with the fix are already out of beta or not. What I do know though is that everyone who came here before you with the issue was able to get an updated driver with the fix from Matrox (sometimes by contacting them).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
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"Vicki" <Vicki@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:32A1C15D-93A6-479A-B424-239025B2F09D@xxxxxxxxxxxxx:

No - Its a Matrox DualHead2Go (allows dual monitors) on an Intel 82865G
graphics controller.

"Patrick Schmid [MVP]" wrote:

> Maxtor graphics card?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Vicki" <Vicki@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:E318A32F-3320-457A-A1EE-643F0E4ADC37@xxxxxxxxxxxxx:
>
> > I am having the same issue. I also have both Office 2003 and 2007 on my
> > computer, but the "phantom" word window only opens when I double-click on an
> > email to read it and only with the first email I open. Opening subsequent
> > emails doesn't cause the phantom window to open again.
> >
> > I find it strange since you are forced to replace Outlook 2003 with Outlook
> > 2007 even if you are installing the rest of Office 2007 alongside Office 2003.
> >
> > Even though some people say they had this with Office 2003, I didn't. I has
> > just appeared now with this version.
> >
> > It would be nice if someone from Microsoft would comment on this.
> >
> > "OneInTen" wrote:
> >
> > > I had that issue before with Office 2003 but after a reboot it was alright.
> > >
> > > Thanks for the help
> > >
> > > "Milly Staples [MVP - Outlook]"
> > > <MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:eaQg1jBSHHA.1228@xxxxxxxxxxxxxxxxxxxxxxx
> > > Don;t know - Office 2007/Outlook 2007 are sufficiently new to have issues
> > > such as this come up that I have not seen before. I never run mixed
> > > versions of Office so I would not have encountered this problem.
> > >
> > > --?
> > > Milly Staples [MVP - Outlook]
> > >
> > > Post all replies to the group to keep the discussion intact. All
> > > unsolicited mail sent to my personal account will be deleted without
> > > reading.
> > >
> > > After furious head scratching, OneInTen asked:
> > >
> > > | Thanks for the reply.
> > > |
> > > | My assumption is that although it uses the cut down version, I
> > > | shouldn't be seeing the Word window next to the Outlook window.
> > > | Right now I see it on the screen. Anyway to make it hidden, as it
> > > | was before?
> > > |
> > > | Thanks
> > > |
> > > |
> > > | "Milly Staples [MVP - Outlook]"
> > > | <MillyS@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > | news:u3xxsQ5RHHA.1016@xxxxxxxxxxxxxxxxxxxxxxx
> > > | Outlook 2007 uses a cut down version of Word (actually a speciall
> > > | .dll) and does not use the full Word program (any Word version).
> > > |
> > > | --?
> > > | Milly Staples [MVP - Outlook]
> > > |
> > > | Post all replies to the group to keep the discussion intact. All
> > > | unsolicited mail sent to my personal account will be deleted without
> > > | reading.
> > > |
> > > | After furious head scratching, OneInTen asked:
> > > |
> > > || I upgraded to Outlook 2007 while I still have MS Word 2003 on my
> > > || computer.
> > > || A weird thing is happening. When I load Outlok, MS Word loads too.
> > > || It doesn't have toolbars or a ***, it's just the shell. It happens
> > > || everytime I run Outook. If I go to Tasks and terminate the Word
> > > || process, Outlook shuts down too.
> > > ||
> > > || Any ideas how to solve that?
> > > ||
> > > || Thanks
> > >
> > >
> > >
>
>

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