Re: Safe mode starts instantly, normal mode takes 5 minutes - why?

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Thanks. I found the solution. I downloaded Defender (as you suggested) and used the brilliant Software Explorer to try and find what was taking the time. Unfortunately I can't explain now how I came to the theory that it must be Small Business Contacts Manager that was creating the slowdown.

There were so many steps in the investigation that I can't remember, but...to cut a long story short, I uninstalled Small Business Contacts Manager Update for Office 2003 and Outlook now starts up instantly (HOORAY!) and the pulldown menu is in its place on top of not underneath the toolbars and I am in not quite seventh, let's say sixth heaven.

I tried Re-installing / repairing Small Business Contacts installation first but it didn't make any difference. I had already created the Small Business Contacts Database (in effort to solve the slowdown) but that hadn't made any difference. In other words I followed the online troubleshooting guide for Small Business Contacts update for Outlook, but nothing worked. The only thing that worked -like a dream- was sticking CD2 in the drive and selecting Un-Install. I heartily recommend it.

By the way Dell don't even provide the system CD's with Office or Windows anymore and I had to talk repeatedly to people in an Indian call-centre to get them to send me the CD's. Somebody should tell Dell that Office does not work properly without the CD's and neither does Windows. You will always hit points where it says, "Insert the CD", for example if you select Outlook / Help / Detect and Repair (for one). It's part of their "Media Reduction Initiative" - well Dell, old chaps, this is part of my "Ensure You Get the Thing You Bought Initiative".

Thanks once again, Chuck, though I think Defender just sort of helped in a process of elimination, finding out what wasn't the problem, but still I really like it.

SOLVED. Somebody at MS please note this solution: uninstall Small Business Contacts Manager. (Obviously you may prefer to think of it as "make SBCM stop causing Outlook to take 5 minutes to start.")

steve


Steve,

Try removing malware. http://www.lavasoftusa.com and
http://www.microsoft.com/downloads/search.aspx?displaylang=en

"steve m" <nyahaha@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:8fe3739275198c85f81454c2916@xxxxxxxxxxxxxxxxxxxxxxx

Anybody got any ideas why this huge slowdown has happened. I'm
suspecting Bluetooth, but I've uninstalled everything I possibly can
and it still takes 5 minutes to start up. However if I start in safe
mode (/SAFE on the command line) it starts instantly. I have no com
add-ins enabled, no 3rd party toolbars, no nothing, but something is
still slowing down the startup. It uses up all available memory in
the process of starting up as well. This is Outlook / Office 2003
Pro, with all the latest updates. No matter what settings I choose
for Advanced memory management it still ends up saying "Short of
virtual memory". This is on a brand new Pentium D, 2.8 ghz with 1 gig
of memory etc. but it does have stuff transferred from my previous
machine. I actually bought this new machine to try and get rid of the
slowness in Outlook, but it *%^&#! travelled across to the new
machine somehow in transferring data and settings.

hellllllpppp! pretty please....
:(
steve



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