Re: Inbox doesn't show new emails in Outlook 2007
- From: "Patrick Schmid" <pds-ms@xxxxxxxxxxxxxxxxxx>
- Date: Wed, 7 Jun 2006 08:07:02 +0000
You didn't have a previous beta version of 2007 on your computer?
There was a display bug similar to what you are seeing in B1TR (new messages would only appear in the unread count, but not appear in the folder unless you switched out and back in). MS thinks this was fixed in B2.
Let's start by making sure that Norton AntiVirus's Email plugin is disabled. When you open Norton AntiVirus, you should be able to find something called Exchange or Outlook Email in the configuration options of the program. If you can find it, make sure it is deactivated (I don't know if Norton AntiVirus has such a plugin. I am running the corporate version of it and that one does).
Then disable all filters you might have set for your inbox (View, Current View, Customize Current View, Filter. Remove anything that is there). You should always be able to verify that no filter is applied by checking the left side of the status bar. If a filter is applied, it will say "Filter Applied" there.
Then please run Office Diagnostics (Start, All Programs, Microsoft Office, Microsoft Office Tools). That should fix any errors you might have with your Outlook 2007 install.
If you still observe the issue after you did all of that, take a screenshot of it and email it to me (find my email address on my website). Please make sure that the screenshot shows that the messages are not visible in the folder, but are shown in the unread count. It should also show the full status bar, so that it is obvious that no filters are applied. If you'd like to hide any content, use a black paintbrush and paint over email addresses, content, etc, but please ensure that one can still see that no messages are unread in the inbox while the unread count is showing some. I will submit the screenshot and any other information to MS as a bug so that they can get rid of the last bits of this problem.
Thank you,
Patrick Schmid
--------------
http://pschmid.net
"peter@xxxxxxxxxxxxxxxxx" <peter@xxxxxxxxxxxxxxxxx> wrote in message news:3etc825qe607o9k7m7g3gm3i1c70irt90c@xxxxxxx:
On Tue, 6 Jun 2006 22:27:17 +0000, "Patrick Schmid"
<pds-ms@xxxxxxxxxxxxxxxxxx> wrote:
>What kind of email account?
pop3
> Do you have any anti-virus Outlook plugin
>disabled, especially AVG's?
>
I have Norton Anti Virus but it's not a plugin.
>Patrick Schmid
>--------------
>http://pschmid.net
>
>"peter@xxxxxxxxxxxxxxxxx" <peter@xxxxxxxxxxxxxxxxx> wrote in message
>news:f9vb82hg7m14to2ep3pr3qkh761bbo0k3d@xxxxxxx:
>
>> When I am looking in the Inbox and new emails arrive they don't appear
>> although the number of unread emails in the Inbox increases.
>>
>> I have to select another folder and then return to the Inbox to see
>> the new emails.
>>
>> --
>> Peter Saxton from London
>> peter@xxxxxxxxxxxxxxxxx
--
Peter Saxton from London
peter@xxxxxxxxxxxxxxxxx
.
- Follow-Ups:
- References:
- Re: Inbox doesn't show new emails in Outlook 2007
- From: Peter Saxton
- Re: Inbox doesn't show new emails in Outlook 2007
- Prev by Date: Re: Outlook 2007: Disable Security Certificate Warning
- Next by Date: Re: 'Send' not workin
- Previous by thread: Re: Inbox doesn't show new emails in Outlook 2007
- Next by thread: Re: Inbox doesn't show new emails in Outlook 2007
- Index(es):
Relevant Pages
|
