missing voting buttons, missing response toolbar

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I have created an CustomForm.oft. There I have Voting Buttons activated
for the receiver.
However some of the receivers see the buttons others dont. Not even in
the Action Menue!
We have installed several clients with exactly the same Software at the
same time.
Still some of them see the buttons other not.

I found a few entries about thiss issue in ths group but no solution.

Any hint or help is welcomed.

.

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