email signature not appearing on some returned email

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not sure what is happening, it thought it might have been because i am
recieving these emails in txt form, not html, but i have a signature, which
is just a word doc with a pic in it, new emails i send it comes up no
problems, but for reply emails, it only works sometimes.

any ideas what i should do to make it come up all the time? would i be
better off using a jpg file which has all my signature? cheers

bret


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