Re: Outlook slow when select row with attachment

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"Gary Kahrau" <kahrau@xxxxxxxxxx> wrote in message news:4030o1pof28m5s94ahgol5p7ak2rukos5j@xxxxxxxxxx
First, I am NOT double clicking on the message. I am just using the
down arrow or single clicking on a message. If the message has an
attachment when I down arrow, Outlook pauses for a long time (5-15
seconds).

I am using 2003 Outlook and cached mode is NOT set.
I'm not sure what "RPC/HTTPs"  is that you mentioned. Under the email
account I just see a check box [] Use exchange cached mode.
Should I use this mode? If so, what is the downside of using it?

"Gary Kahrau" <kahrau@xxxxxxxxxx> wrote in message
news:knlvn15f4ssd16s612u6hotpkkuorh11ek@xxxxxxxxxx
From home, I am connected to the company exchange server via cable
vpn. If I click on a row in the inbox list that has a large
attachment, outlook takes a long time to respond. I am NOT trying to
read or download the attachment,  I just want to read the body. It
almost appears that outlook is downloading the attachment to some temp
area.
Is there any way to configure outlook to respond the same whether or
not there is an attachment in the email?

When you click on the message, it's going to try to open it in the preview
pane (or, if you double click, it will just try to open it) - this includes
the attachment.
Version of Outlook?
Using OL2003 in cached mode via RPC/HTTPs? If so, you can configure it to
download headers only until you wish to download the entire message.


Okay, so does that mean that you do NOT have the Preview pane open to show the e-mail content of a message when you select it? If the Preview pane is open, you ARE downloading each message that you select (Outlook will default to selecting the first one in the message list pane when you load it). If you have the Preview pane open, well, then any message you select WILL get downloaded because obviously you cannot view a message without opening it, and opening it means downloading it. Attachments are not some link to a file on some file server. Attachments are *IN* the e-mail so downloading the e-mail means you download all of the body of the message and that includes the attachments that are in the body of the message.

If you don't want to download the bodies of the e-mails when you select them and only want the headers then configure Outlook to only get the headers (download description only). Then you'll have to mark each item that you want to fully download and then have to perform the operation to actually download them (download marked items).

Having to mark which items you want to download and then manually start the download of marked items makes mail a much more manual task as opposed to having the e-mail client poll for mails. It would be far easier if you stopped trying to use e-mail as a substitute for FTP. E-mail has no resume capability, is slow because of bandwidth throttling, is unreliable, doesn't provide for error correction, and has other problems. Stop using e-mail for file transfer.

You might also disable e-mail scanning by your anti-virus software since this is unnecessary, duplicates the on-access scanner, and will delay e-mail delivery and cause timeouts. Your AV software has to interrogate your inbound e-mails looking for viruses. Meanwhile your e-mail client is waiting for a response from its RETR command to get the message and can timeout if the AV program doesn't deliver something to the e-mail client while it scans the message.

.



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