Re: OL2003 Crashes and Restarts - Crashes and Restarts

Hello Diane,

I assume by 'message format' you mean text or HTML in which case OL is
configured to use whatever comes to the inbox. A day or so ago OL said it
needed repair so I simply exited and restarted thinking it would repair
itself. There doesn't seem to be a problem with the pst data but the user
interface.

For example in the inbox I have message collapsed. When a new message is
indicated (bold) any attempt to expand that message crashes OL. This does
not happen to read messages.

I've just noticed the 11/4 topic "Outlook 2003 shuts down" posted by Tim and
was reading through some of the command line switches that are available.

I'm using the default Outlook profile.

I'll go run Scanpst right now...

<%= Clinton Gallagher



"Diane Poremsky [MVP]" <outlookmvp@xxxxxxx> wrote in message
news:eZAAK4h4FHA.3312@xxxxxxxxxxxxxxxxxxxxxxx
> Un installing rarely fixes anything, deselect and repair is better.
> as to the cause of your Problem can you identify a message format the
> causes this behavior? If Outlook doesn't initiate a repair of the PST when
> it restarts, run Scanpst
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@xxxxxxxxxxxxxxxxxxxx
>
>
> "clintonG" <csgallagher@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:%23eVQFwh4FHA.744@xxxxxxxxxxxxxxxxxxxxxxx
>>A recent problem... any attempt to click on an interface item to read a
>>mail message for example will crash OL2003 which will restart without
>>problem. A dialog pops up to notify Microsoft and it includes a 'restart'
>>checkbox which I've left selected and OL2003 does restart but I'm getting
>>worried about my data.
>>
>> This is more than annoying especially that I see I have to uninstall
>> Office completely to uninstall OL2003 just to try to reinstall OL2003. Is
>> this my only option or might this be an issue that has some other way to
>> be resolved? I've also allowed Windows Update to install Office SP2 which
>> may be the problem...
>>
>> <%= Clinton Gallagher
>>
>
>


.

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