Re: Word Attachment problem
- From: neil40@xxxxxxxxxxxxxx
- Date: 25 Sep 2005 16:35:57 -0700
Sorry Milly, I'm using Google Groups and it doesn't include the
original text when I hit reply, besides which I can see all of the
thread in a tree.
I'm hitting reply to the same thread. Can't see the problem!
To summarise (here is a combination of my 2 posts in this thread)
Have a network of PC's with MS Office of various flavours, drawing
Email from Exchange Server.
On one PC, have had an ongoing problem with Word attachments.
PC has been reformatted, permissions opened up to Admin, Office
upgraded, from 2000 through XP to 2003 all with the same result.
When you double click on a Word attachment and chosse to open it, you
get a 'Serious error' report with the option to restart Word. Sometimes
this works other times it just loops through the same.
The latest update to Office 2003, when using the 'Send Report' and then
using the diagnosis from MS, it tells me this has been investigated and
recommends I update to 2003 SP1.
I've had exactly the same problem with Outlook 2000, with it's
various patches applied, problem occured with every patch.
Upgraded to Outlook XP, and it's patches, same again.
Upgraded to Outlook '03, same problem.
In each case, if I followed the advice to apply a patch, it didn't fix
it!!!
That's why I haven't yet tried the SP1 patch for Office 03
There are identical PC's, same set up, no problem (sure, I know all
can't be identical.
I've just lost confidence in the patches working, looking for
alternative suggestions.
Maybe it's something to do with the user's account in Exchange?
Hence I am seeking alternative suggestions.
Hopefully that satisfies everyone, the problem in full and why I chose
not to yet apply patch SP1, because all previous upgrades and patches
have failed to work, other PC's that were installed at the same time
(same make/model, with same software loaded - you know the kind of
thing, you buy a batch of identical Dell PC's pre-loaded) work
perfectly.
Neil
.
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