Re: unable to send email. outlook 2002

Danny, thanks for helping. I called Charter (my ISP) yesterday. He
confirmed their server is running. We also checked all settings on my
computer, deleted the account, made a new one, etc... So I know all settings
on the computer are correct. When I googled the error message number, I got
a microsoft page that said there was a fix in the 3d service patch for that
exact problem, so I am assuming it is a microsoft problem for sure. However,
I did try disabling the firewall and McAfee too, with no luck.
Thanks, Tamara

"DannyJ" wrote:

> When you say "their settings" do you mean that the POP3 SMTP settings on
> your PC are correct or that their mail servers are up and running?
>
>
> "Tamara" <Tamara@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:725C8537-EBB3-4992-8261-0AEE8D248D2F@xxxxxxxxxxxxxxxx
> > This is a new problem, until yesterday everything worked fine. I have
> > Outlook 2002, am running McAfee AV software and using the firewall that
> came
> > with XP. Yesterday I tried to send email, and got an error message
> > (0x8004210B) saying "operation timed out waiting for response from the
> > sending (SMPT) server".
> >
> > I called my ISP, who advised me their settings were fine, it was MS or
> > McAfee problem. I restored computer to a week ago (McAfee recently
> updated),
> > when all was working fine, and tried to send mail again, both with McAfee
> and
> > firewall on and with it off without success. I went to microsoft
> website,
> > found I needed to dl sp3. Tried to d/l sp3. It wouldn't load, kept
> getting
> > error messages. I finally uninstalled all of MS Office XP Professional,
> did
> > a clean install, then went back to MS web site and this time sucessfully
> > installed sp3. Then, followed directions on MS web page to correct
> registry
> > keys. I then set up MS Outlook again. I am still unable to send email,
> and
> > am out of ideas. I can still recieve my mail. This problem is only with
> > sending mail. Any help out there?
>
>
>
.

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