Re: Opening a contact clears the clipboard

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From: Diane Poremsky [MVP] (diane.poremsky+msnews_at_gmail.com)
Date: 03/05/05


Date: Sat, 5 Mar 2005 11:16:29 -0500

When I have the clipboard viewable, I see a lot of action and icons are
left in the office clipboard cache. The icons include the mappoint icon plus
a few others, so it looks like addins are doing it. (When I test it on a
virtual pc with no addins installed, the clipboard isn't erased.) In this
case, there isn't too much the outlook team can do - an addin copies things
to the clipboard when a contact is opened and that erases the text you had
copied. That's how the clipboard is supposed to work. The addin should save
the last item copied and put it back on the clipboard, but that can be
problematic too.

-- 
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/
"Michael S. Meyers-Jouan" <Michael__No_Spam__@Meyers-Jouan.name> wrote in 
message news:yGaWd.29100$lv3.8818@fe08.lga...
> Diane,
>
> I realize that you're trying to help a lot of people, and therefore don't 
> want to take too much time to answer any one question, but I wonder if you 
> could be a little less brusque.
>
> I ran the Clipbook Viewer, and the only thing I can see is that, when I 
> open a contact form, the contents of the clipboard disappear. As I wrote 
> in my original post, when I open ANY OTHER OUTLOOK FORM, this doesn't 
> happen.
>
> I can't see anything that would indicate WHY this is happening. It 
> certainly doesn't strike me as "useful" behavior.
>
> You say that it's "a known issue." That seems to imply that it's 
> considered undesirable behavior.
>
> Generally, when a software product shows an acknowledged undesirable 
> behavior, we users can expect that the developers will try to correct that 
> behavior in some future release --- at least, that's what my users could 
> always expect when I was the developer ;<)
>
> In this case, this "known issue" appeared recently, although I have been 
> using the application (Outlook XP) for quite a bit longer. It seems as 
> though it might be the result of a recent "release" in the form of an 
> Office Update (yes, I do try to keep up with them). If that's the case, it 
> might make sense that a future Office Update might restore the previous 
> behavior.
>
> I also understand that you're not a Microsoft employee, but you do seem to 
> have a lot of knowledge about Microsoft products, and it has been my 
> experience that MVPs often work closely with Microsoft developers or 
> documenters. Therefore, I was asking if you have any information that 
> might help me understand if this behavior, which is most certainly 
> undesirable, will be addressed by the developers. In particular, the fact 
> that you can state that this is "a known issue" would seem to indicate 
> that you have communicated with some group (the developers, perhaps?) who 
> "know" about it --- and if you're still in communication with that group, 
> maybe you could ask them if they're going to do anything about it.
>
> I just think that, when there's a "known issue" (which probably means that 
> I'm NOT the only one who has reported it, and therefore I'm NOT the only 
> one who would like to see it fixed), it would be helpful to know if 
> there's anybody responding to our reports. Don't you agree?
>
>
> -- 
> Michael S. Meyers-Jouan
> Please reply to the newsgroup to keep the thread intact
> E-mail first name at last name ".name"
>
> "Diane Poremsky [MVP]" <diane.poremsky+msnews@gmail.com> wrote in message 
> news:O$rz4NIIFHA.2744@tk2msftngp13.phx.gbl...
>> I'm not expecting a fix. If you show the office or windows clipboard you 
>> can see what happens.
>>
>> -- 
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
>> Author, Google and Other Search Engines (Visual QuickStart Guide)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Join OneNote Tips mailing list: http://www.onenote-tips.net/
>>
>>
>> "Michael S. Meyers-Jouan" <Michael__No_Spam__@Meyers-Jouan.name> wrote in 
>> message news:bPRVd.6035$Ty1.3354@fe12.lga...
>>> Diane,
>>>
>>> Thanks for taking the time to respond, but is there any chance that you 
>>> might be able to give us some idea whether it's an issue that somebody 
>>> is trying to fix? Or when we might see a fix?
>>>
>>>
>>> -- 
>>> Michael S. Meyers-Jouan
>>> Please reply to the newsgroup to keep the thread intact
>>> E-mail first name at last name ".name"
>>>
>>> "Diane Poremsky [MVP]" <diane.poremsky+msnews@gmail.com> wrote in 
>>> message news:OQsrjpGIFHA.3776@tk2msftngp13.phx.gbl...
>>>> it's a known issue.
>>>>
>>>> -- 
>>>> Diane Poremsky [MVP - Outlook]
>>>> Author, Teach Yourself Outlook 2003 in 24 Hours
>>>> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
>>>> Author, Google and Other Search Engines (Visual QuickStart Guide)
>>>>
>>>> Outlook Tips: http://www.outlook-tips.net/
>>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>>> Join OneNote Tips mailing list: http://www.onenote-tips.net/
>>>>
>>>>
>>>> "Michael S. Meyers-Jouan" <Michael__No_Spam__@Meyers-Jouan.name> wrote 
>>>> in message news:A9QVd.12212$8W5.3841@fe10.lga...
>>>>> I'm experiencing some odd behavior with Outlook contacts (Outlook 2002 
>>>>> (10.6515.6735) SP3 running on Windows XP Professional SP2).
>>>>>
>>>>> Every time I open a contact record, the clipboard is cleared. This 
>>>>> occurs if I am creating a new contact, or if I open an existing 
>>>>> contact.
>>>>>
>>>>> Nothing similar happens when I open other Outlook forms.
>>>>>
>>>>> Can anybody suggest any place to look for the cause of this behavior?
>>>>>
>>>>>
>>>>> -- 
>>>>> Michael S. Meyers-Jouan
>>>>> Please reply to the newsgroup to keep the thread intact
>>>>> E-mail first name at last name ".name"
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
> 


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