Re: Outlook 2002 runtime error

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From: Frank Pulsucki Jr. (frankpjr_at_spamsucks.prodigy.net)
Date: 02/26/05 

Date: Fri, 25 Feb 2005 20:23:22 -0600

The exact error is:
Runtime error
This application has requested the runtime to terminate it in an unusual
way. Please contact the applications support team

There is no entry in the event viewer that I can find

I do have SP 3 installed with all updates that are listed for Office XP. My
machine is Win XPPro SP2. I am using Norton Internet Security that is
current and I have disabled virus scan of email and office integration
(they were integrated and working up until I recently installed .NET on this
computer to run Norton Ghost 9.0. I also used the msconfig tool to disable
auto start items with no success either.

Another item to note is when it starts Outlook it opens and then needs to
run a scan on the archive folders because it states it was improperly shut
down. I tried the scanpst.exe file to scan that file and the tool completed
and said it fixed errors so I guess what else can I try?? I tried a repair
and reinstall of office with same results. I also retried "safe" start of
office. I do have lots of e-mail in my numerous mailboxes could that be the
trouble??

Frank 

-- 
Due to all the virus and junk mail, please remove "spamsucks." to reply 
privately, but help everyone and post here!
"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in 
message news:uCX25MxGFHA.2524@TK2MSFTNGP15.phx.gbl...
> What is the exact error you get? Anything logged to the Event Viewer? Also 
> do you have SP3 + updates installed?
>
> If you have a virusscanner that integrates with Outlook disable the 
> integration and try again.
>
> -- 
> Robert Sparnaaij [MVP-Outlook]
> www.howto-outlook.com
>
> Tips of the month:
> -Properly back-up and restore your Outlook data
> -Creating a Permanent New Mail Desktop Alert in Outlook 2003
>
> -----
> "Frank Pulsucki Jr." <frankpjr@spamsucks.prodigy.net> wrote in message 
> news:%23GksXMwGFHA.2156@TK2MSFTNGP09.phx.gbl...
>> For some reason I am having trouble running outlook 2002.  When I start 
>> it the program will pop up with a runtime error and only thing I can do 
>> is click ok and outlook then closes. How can I correct this??  I searched 
>> the MS KB I found a possible solution but I cannot even get the program 
>> to run to be able to click the menu buttons!!
>>
>> I tried holding the CTRL key down while starting and it asked if I wanted 
>> to start in safe mode to which I replied yes but same issue happens.
>>
>> I also tried the repair Office option but I still get same error!!
>>
>> Any thoughts???
>>
>> -- 
>> Due to all the virus and junk mail, please remove "spamsucks." to reply 
>> privately, but help everyone and post here!
>>
>
>
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